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Customer Service Supervisor wanted!
Information about the position
Job description, responsibilities and duties
Your main duties will be:
- managing and developing the daily running of the team of approx. 20 people
- running of daily operations including resource planning
- coordinating daily activities of the team in order to ensure the productivity and quality targets
- handling the most complex customer complaints or enquires, urgencies
- identifying issues/process improvements areas of responsibility to improve customer experience and productivity
Employee perks, benefits
- flexible working hours
- extra holidays and sick days
- teambuildings activities
- contribution to courses
- meal vouchers ( €4 monthly cca €80)
- multisport - contribution to sport activities
Information about the selection process
In accordance with the General Data Protection Regulation 2016/679 (hereinafter “GDPR”), I declare that have read and understood the content of the Privacy Notice, which was provided to me for my perusal and which is available at https://www.manpower.sk/manpower/sk/ochrana-osobnych-udajov/.
I hereby acknowledge the following:
(i) my personal data will be processed by company ManpowerGroup Slovensko s.r.o., having its registered office at Lazaretská 8, 811 08 Bratislava, Slovak Republic, ID No.: 35958898, registered in the Business Register kept by District Court Bratislava I, Section: Sro, Insert No. 37879/B (hereinafter the “Controller”) in full compliance with all legal regulations, in the manner and scope delineated in the Privacy Notice; and
(ii) in case I need more information on the processing of my personal data or wish to exercise my rights, I can contact the Controller using the contact details specified in the Privacy Notice or on [email protected].
Company on whose behalf the position is being filled
An international service company
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Language skills
Other knowledge
Microsoft Word - Advanced
Microsoft Outlook - Advanced
Personality requirements and skills
- at least 2 years in Customer Service
- good communication and organization skills
- strong people manager
- fluent English
- leadership and people management (min. team of 10)
Advertiser
Brief description of the company
The company is a holder of a licence to offer recruitment services.
Number of employees
Contact
Ak budete životopis zasielať emailom, k životopisu, prosím, pripojte aj nasledujúci text, bez ktorého nebude možné vašu žiadosť ďalej spracúvať:
Svojou reakciou na pracovnú ponuku, v súlade so všeobecným nariadením o ochrane údajov 2016/679 (ďalej len „GDPR“) vyhlasujem, že som si prečítal(a) a porozumel(a) obsah dokumentu “Oznámenie o ochrane osobných údajov”, ktorý je k dispozícii na https://www.manpower.sk/ochrana-osobnych-udajov/, a týmto beriem na vedomie, že:
i) moje osobné údaje budú spracúvané spoločnosťou ManpowerGroup Slovensko s.r.o., so sídlom Landererova 12, 811 09 Bratislava, Slovenská republika, IČO: 35958898, zapísaná v OR OS Bratislava I, oddiel: Sro, vložka číslo: 37879/B (ďalej len „Prevádzkovateľ“), v plnom súlade s nariadením GDPR a ostatnými platnými právnymi predpismi, a to spôsobom a v rozsahu uvedenom v dokumente “Oznámenie o ochrane osobných údajov”;
ii) ak si ako vlastník údajov budem žiadať získať viac informácií o spracovaní svojich osobných údajov alebo budem si chcieť uplatniť svoje individuálne práva, môžem kontaktovať Prevádzkovateľa buď prostredníctvom kontaktných údajov uvedených v “Oznámení o ochrane osobných údajov”, alebo cez online formulár “Podanie žiadosti subjektu údajov” na https://www.manpower.sk.
Ako nás kontaktovať
Ak máte akékoľvek otázky či pripomienky k tomuto “Oznámeniu o ochrane osobných údajov” alebo požadujete si uplatňovať svoje individuálne práva, môžete nás kontaktovať písomne buď na adrese sídla spoločnosti ManpowerGroup Slovensko s.r.o., Landererova 12, 811 09 Bratislava, Slovenská republika, alebo prostredníctvom online formuláru “Podanie žiadosti subjektu údajov”, ktorý nájdete tu.
If you send your CV by e-mail, please, add the following text (below) to the CV. Otherwise, your application will not be possible to process further.
By responding to the job offer, in accordance with General Data Protection Regulation 2016/679 (hereinafter "GDPR"), I declare that I have read and understood the content of the document "Personal Data Processing Notice", which is available at https://www.manpower.sk/ochrana-osobnych-udajov/?lang=en, and, I hereby acknowledge that:
i) my personal data will be processed by ManpowerGroup Slovensko sro, with its registered office at Landererova 12, 811 09 Bratislava, Slovak Republic, IČO: 35958898, registered in the Commercial Register of OS Bratislava I, section: Sro, file number: 37879 / B (hereinafter referred to as " the Data Controller “), In full compliance with the GDPR Regulation and other applicable legislation, in the manner and to the extent set out in the“ Personal Data Processing Notice”;
ii) if, as a data owner, I request more information about the processing of my personal data or I want to exercise my individual rights, I can contact the Data Controller either through the contact details provided in the "Personal Data Processing Notice" or through the online form "Submission of data subject request”
How to contact us
If you have any questions or comments about this "Privacy Notice" or wish to exercise your individual rights, you can contact us in writing either at the registered office of ManpowerGroup Slovensko sro, Landererova 12, 811 09 Bratislava, Slovak Republic, or via the online form. "Submission of data subject request", which can be found here.
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