We are sorry, the company offering the job position has finished posting the job on the site.
Thank you for understanding.
Display similar jobs
Thank you for understanding.
Display similar jobs
Romanian language Service Desk Specialist
Place of work
Protifašistických bojovníkov 11, Košice
Contract type
full-time
Wage (gross)
From 900 EUR/month
Job description, responsibilities and duties
Your responsibilities as Romanian language Service Desk Specialist will be:
- Receiving phone call and emails from employees, and vendors.
- Documenting ticket and responding to inbound messages in a professional manner.
- Working with the business units, Shared Service Center, company tools and assets, and other business partners to resolve inbound inquiries to achieve proper resolution in prescribed time frames.
- Communicating ticket resolution to appropriate customer contact and maintaining ticket documentation.
- Interface with other Shared Service teams to ensure compliance with cross-team account abilities, specifically the AP Invoice resolution team.
- Receiving phone call and emails from employees, and vendors.
- Documenting ticket and responding to inbound messages in a professional manner.
- Working with the business units, Shared Service Center, company tools and assets, and other business partners to resolve inbound inquiries to achieve proper resolution in prescribed time frames.
- Communicating ticket resolution to appropriate customer contact and maintaining ticket documentation.
- Interface with other Shared Service teams to ensure compliance with cross-team account abilities, specifically the AP Invoice resolution team.
Personality requirements and skills
- Education in Public Administration, Economics, Translation, Languages or related field
- English B2 and Romanian C1
- MS Office (Word, Excel) intermediate or advanced
- Communication skills and customer orientation
- Ability to focus on details and to deal sensitively with confidential material
- Team working skills
- Practical thinking & problem solving
- English B2 and Romanian C1
- MS Office (Word, Excel) intermediate or advanced
- Communication skills and customer orientation
- Ability to focus on details and to deal sensitively with confidential material
- Team working skills
- Practical thinking & problem solving
Required education
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Public Administration, Economics, Translation, Languages or related field
Language skills
English - Upper intermediate (B2) and Romanian - Advanced (C1)
Benefits
As the European SSC for LafargeHolcim our employees can develop their profession in many aspects:
- Daily usage of English, Romanian language (+ opportunity to learn more languages)
- Develop the technical and soft skills
- Be a part of process improvements
And be motivated with additional benefits and development plan for each specialist:
- Social events and teambuildings
- Sports activities and Multisport card
- Support for local communities and volunteering
- Eco- friendly office
- Fruit days
- Supporting of healthy lifestyle
- Modern Office in the center of Košice
- Discounts at restaurants
- Possibility of Home office
- Possibility for career growth
- Training and development possibilities - soft skills and hard skills
- Language courses
- Young working team
- Referral program
- Daily usage of English, Romanian language (+ opportunity to learn more languages)
- Develop the technical and soft skills
- Be a part of process improvements
And be motivated with additional benefits and development plan for each specialist:
- Social events and teambuildings
- Sports activities and Multisport card
- Support for local communities and volunteering
- Eco- friendly office
- Fruit days
- Supporting of healthy lifestyle
- Modern Office in the center of Košice
- Discounts at restaurants
- Possibility of Home office
- Possibility for career growth
- Training and development possibilities - soft skills and hard skills
- Language courses
- Young working team
- Referral program
ID: 3367814
Posting date: 29.6.2020
2020-06-29
location: Košice Position: Administrative Worker, Official, Call Operator, Customer Support Specialist, Economist, Helpdesk Operator Company: Holcim European Business Services s.r.o.
Basic salary component (gross): 900 EUR/month