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CRM Technical Application Support
Kistler Bratislava, s.r.o.
Place of work: Ševčenkova 34, BratislavaStart date: 01.02.2018
Contract type: full-time
Information about the position
Job description, responsibilities and duties
You will join our Kistler ICT international team and will be helping our sales organizations by supporting and maintaining new Kistler CRM solution SAP Hybris C4C (Cloud for Customers). You will be monitoring the system interfaces as well as processing user requests coming from SAP or CRM.
Your daily job will include :
Your daily job will include :
- acting as a 1st level support for users of the systems
- monitoring the CRM interfaces to SAP -ERP and processing technical issues
- analyzing and fixing the service requests of the users (2nd level) received from SAP or
- advise and guide the users by providing technical solutions based on internal processes
- handling the access/user management
- testing the regular releases which are published by SAP, including test plans, test scenarios and test cases
- cooperation with international Kistler teams
Employee perks, benefits
What do we offer?
- Budget for trainings and conferences
- Soft skills trainings
- Flexible working time + overtime compensation
- 25 days of vacation
- Language courses (EN, DE)
- Budget for sport & culture
- Referral program
- Relocation bonus
- Electric stand-up desk
- Yoga at work
- Team buildings (grill parties, Christmas dinner, sport events, company breakfast and others)
- Fruit in the office
Information about the selection process
Please note, that we will contact the candidates who most closely aproximates the requirements of the position.
Thank you very much for your understanding.
Thank you very much for your understanding.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
IT, Technical support, Application support
Language skills
English - Upper intermediate (B2)
Other knowledge
SAP - Advanced
Number of years of experience
2
Personality requirements and skills
It is important to have technical background with CRM systems applications and SAP that will allow you to understand type of requests/issues and business processes on the side of sales organizations.
What would help so you can be successful at your job?
What would help so you can be successful at your job?
- if you have relevant work experience with providing
- if you have knowledge about SAP system (SD module
- if you like to solve technical problems
- if you are analytical mind
- if helping and cooperating with others makes you
- if you speak fluent English, as you will be using it daily
ID: 3210107
Posting date: 5.12.2017
2017-12-05
location: Bratislava Position: IT System Administrator, IT/Technical Support Specialist Company: Kistler Bratislava, s.r.o.