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Customer Service Representative
Insignia Lifestyle Boutique Limited, organizačná zložka
Place of work
Štefánikova 15, 811 05 Bratislava
Štefánikova 15, 811 05 Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
1280 EUR brutto
1280 EUR brutto
Information about the position
Job description, responsibilities and duties
Insignia is one of the most bespoke lifestyle management and payment service groups in the world. We are seeking Customer Service Representatives to join the launch of Insignia Cards Ltd service centre in Bratislava, a financial institution providing Card products and services to clients globally.
This is an exciting opportunity for the right individual who is seeking a career within a fast growing, dynamic company expanding both locally and internationally.
The successful candidate will be responsible for:
- Managing Premium level customers, responding to their enquiries regarding financial transactions and payments.
This is an exciting opportunity for the right individual who is seeking a career within a fast growing, dynamic company expanding both locally and internationally.
The successful candidate will be responsible for:
- Managing Premium level customers, responding to their enquiries regarding financial transactions and payments.
Employee perks, benefits
You will be the part of one of the best international lifestyle management companies and young highly motivated team, as well as provided with trainings and continuing education, company events and other benefits.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Educational Specialization
Customer service; Call center; Cards support; Banking
Language skills
English - Proficiency (C2) or French - Proficiency (C2) or Russian - Proficiency (C2) or German - Proficiency (C2) or Italian - Proficiency (C2)
Other knowledge
Microsoft Outlook - Advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Experience required:
- Previous experience in credit cards and banking is considered an asset
- Daily shift work which includes weekends
Skills and abilities:
- Verbal and written communication skills to assist customers.
- Fluency in Russian or a European language in addition to English language will be an advantage.
- Ability to function in a very fast-paced environment.
- Excellent customer care skills.
- Problem analysis and problem solving skills.
- Good computer skills and proficiency with Microsoft Office.
- A professional attitude when dealing with customers.
- Previous experience in credit cards and banking is considered an asset
- Daily shift work which includes weekends
Skills and abilities:
- Verbal and written communication skills to assist customers.
- Fluency in Russian or a European language in addition to English language will be an advantage.
- Ability to function in a very fast-paced environment.
- Excellent customer care skills.
- Problem analysis and problem solving skills.
- Good computer skills and proficiency with Microsoft Office.
- A professional attitude when dealing with customers.
Advertiser
Brief description of the company
Established for over 20 years Insignia are adept at serving elite, ultra-high-net-worth clientele with the most discerning tastes and demanding lifestyles. We go above and beyond, providing unrivalled luxury lifestyle and financial management.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Number of employees
50-99 employees
ID: 3203303
Posting date: 29.5.2018
2018-05-29
location: Štefánikova 15, 811 05 Bratislava Position: Call Operator, Card Services Clerk, Claims Administrator, Client officer, Customer Support Specialist Company: Insignia Lifestyle Boutique Limited, organizačná zložka
Basic wage component (gross) and other rewards: 1280 EUR brutto