Senior Project Manager

At ING, we believe all sustainable progress is driven by people with the imagination and determination to improve their future and the futures of those around them. We empower people and organizations to realize their own vision for a better future. Our purpose therefore is: Empowering people to stay a step ahead in life and in business. But that is not where we stop. Being innovative and being agile are key elements for our future success and we expect you to be a driving force in this development. To realize our future vision of a united ING that offers single empowering experience across the globe, we have to unite our way of working.

For our Shared Service Centre, we are looking for a Project Manager for dynamic, international and high-profile projects in the Global Change portfolio for Wholesale Banking and new bank wide initiatives. You will be part of Global Program team responsible for all migrations of operations and client’s services processes into the Shared Service Centre in Bratislava.

You will be the end to end owner of an assigned project delivery in accordance with risk and compliance policies, but at the same time guarding and overseeing and implementing the necessary changes to stay relevant and in perfect shape for the future. You live for Operational Excellence, Lean, Client Experience and Agile and know how to inspire your colleagues to do the same.

Your role as a Project manager

• Responsible for coordinating a project team (up to 10 people) in order to deliver a solution to the customer
• Responsible for managing scope, cost, schedule, and deliverables, which includes applying techniques for planning, tracking, change control, and risk/issue management
• Responsible for managing all project resources and for establishing an effective communication plan with the project team and the customer
• Provide day to day direction to the project team and regular project status to the customer
• For internal projects responsible for managing all project resources and for establishing an effective communication plan with the project team and the customer
• You work in a team with other project managers supporting team to increase their self-steering through our agile way of working.
• You actively engage in continuous improvement and other team initiatives.
• You coach colleagues who are part of the projects about your way of working and in the transition from followers towards being in the driver’s seat.
• You help create a differentiating client experience.
• You pro-actively manage your stakeholders across the organisation.

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Flexible working hours including Home Office
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.