Junior Operations Specialist (Audit confirmation)

Job description, responsibilities and duties
Are you data oriented and do you prefer back office type of work? Would you like to be a part of a young enthusiastic team of specialists in the 1st banking Shared Service Center in Bratislava? If you are willing to go an extra mile to help your global internal colleagues with data gathering, data entry and processing in order to assure a smooth setup of banking products for ING clients, this will be an opportunity for you.

ENVIRONMENT
At ING Business Shared Services, you will be joining the Specialist Support team of Wholesale Banking Global Daily Banking Super Circle. Specialist Support team supports customer service account managers and local branches mainly located in Belgium and The Netherlands. We provide a strong support around technical and functional setup of new channels and related products for wholesale and domestic banking clients. Our team members take responsibility for client´s needs by providing effective support and continuous improvement of our client´s satisfaction.

MISSION

• Summary of the key purposes of the role:
• Taking active part in onboarding a new activity to the existing team from The Netherlands
• Ensuring successful execution to the new activity in the team
• Training and helping more junior colleagues

Summary of responsibilities
As Operations Specialist you will:

• help onboard a new activity to the team
• ensure smooth daily execution of incoming tasks from internal clients
• train more junior colleagues before and during periods of higher workloads
• help Team Leader with coordination of daily activities with regards to priority and urgent cases, especially in periods of high workload
• you will have a chance to suggest and propose process improvements or elimination of manual process steps

• Challenging back office position within well-established team where you can execute your own ideas for improvements and use your individual know-how
• Opportunity to get valuable experience from multitasking and fast changing environment
• Working for international and stable financial institution
• Young and dynamic team that will help you grow both personally and professionally
• Possibilities for further growth (career prospects) in different roles within the team

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Please, send us your CV and cover letter in English via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.