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IT Service Desk Support - brigáda pre študentov VŠ
ING Bank N.V., pobočka zahraničnej banky
Place of work
Pribinova 10, Bratislava
Pribinova 10, Bratislava
Contract type
agreement-based (Temporary jobs)
agreement-based (Temporary jobs)
Start date
by agreement
by agreement
Wage (gross)
5 EUR/hour
5 EUR/hour
Information about the position
Job description, responsibilities and duties
We are looking for self-driven university student, who will perform following tasks:
Service Desk
• Serve as single point of contact for IT related problems of ING employees
• Responsible to register interactions to the Service Now application, to classify them and to solve or to escalate them to another team
First Line Support
• Assist with the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware)
• Assist with (or coordinate) the repair of end user hardware and the re-installation of software as necessary to resolve end user incidents
• Resolve incidents associated with end user software and hardware, including Smart Phone technologies
• Perform asset management activities (inventory, tracking, distribution, etc.) in accordance with company policies
• Assist with IT tasks related to on-site and off-site support
Service Desk
• Serve as single point of contact for IT related problems of ING employees
• Responsible to register interactions to the Service Now application, to classify them and to solve or to escalate them to another team
First Line Support
• Assist with the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware)
• Assist with (or coordinate) the repair of end user hardware and the re-installation of software as necessary to resolve end user incidents
• Resolve incidents associated with end user software and hardware, including Smart Phone technologies
• Perform asset management activities (inventory, tracking, distribution, etc.) in accordance with company policies
• Assist with IT tasks related to on-site and off-site support
Employee perks, benefits
• Working for stable international financial institution
• International working enviroment
• We are looking for long-term cooperation with flexible working hours according your University schedule and commitments
• International working enviroment
• We are looking for long-term cooperation with flexible working hours according your University schedule and commitments
Information about the selection process
Please send us your CV Slovak language to the email address given below. Please note, that we will reply only to selected candidates. Thank you for your understanding.
Requirements for the employee
Candidates with education suit the position
University student
Educational Specialization
IT
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• Position is suitable for students of 2.-3. grades
• Strong interest in IT area
• Microsoft Windows Administration
• Advance knowledge of Microsoft Office products
• Basic knowlegde of computer networks
• Good command of English language (daily usage)
• Basic knowledge of Microsoft Active Directory welcomed
• Strong interest in IT area
• Microsoft Windows Administration
• Advance knowledge of Microsoft Office products
• Basic knowlegde of computer networks
• Good command of English language (daily usage)
• Basic knowledge of Microsoft Active Directory welcomed
Advertiser
Brief description of the company
ING Bank is a division of ING’s corporate branding - it offers banking services to corporates under the name of ING Wholesale Banking.
ING Wholesale Banking in Slovakia provides services to multi-national corporations, large local enterprises, financial institutions, investment companies, subsidiaries or joint ventures of foreign companies and the government sector. We combine local market expertise with the capabilities of a global financial institution and provide our clients with a broad range of products and services.
ING Wholesale Banking in Slovakia provides services to multi-national corporations, large local enterprises, financial institutions, investment companies, subsidiaries or joint ventures of foreign companies and the government sector. We combine local market expertise with the capabilities of a global financial institution and provide our clients with a broad range of products and services.
Number of employees
50-99 employees
Contact
ID: 3873003
Posting date: 17.2.2020
2020-02-17
location: Bratislava Position: IT/Technical Support Specialist Company: ING Bank N.V., pobočka zahraničnej banky
Basic salary component (gross): 5 EUR/hour