Administrative Worker with Polish language (remote)

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Responsibilities will be to:

- Receive phone calls, email and ticketing system queries from employees, and vendors in Polish language
- Document tickets and respond to inbound messages in a professional manner
- Resolve inbound inquiries to achieve proper resolution in prescribed time frames
- Communicate ticket resolution to appropriate customer contact and maintain ticket documentation
- Cooperate with other teams and departments in Holcim EBS
- Develop a general understanding of Holcim finance and accounting business processes and policies as defined by the Business Service Center

- University graduate of Administration, Economics, HR, Translation or related field
- Experience in Customer Service, Economics or Administration area is an advantage
- English and French language min B2 level in order to be able to communicate with business partners and vendors
- Strong customer focus and communication skills are required
- Attention to details and team work ability

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Administration, Economics, HR, Translation or related field

English - Upper intermediate (B2) and Polish - Upper intermediate (B2)

As the European Shared Services Center for Holcim our employees can develop their profession in many aspects:

- Daily usage of English language
(+ opportunity to learn more languages)
- Develop the technical and soft skills
- Be a part of process improvements
- Social events and team buildings
- Sports activities and Multisport card
- Support for local communities and volunteering
- Eco- friendly office
- Fruit days and company breakfast
- Supporting a healthy lifestyle
- Modern Office in the center of Košice
- Discounts at restaurants
- Possibility of Home office
- Possibility for career growth
- Training and development possibilities - soft skills and hard skills
- Language courses
- Young working team
- Referral program