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Customer Support Specialist with ENG (Relocation to Brno CZ)
Place of work
Czech Republic
Czech Republic
Contract type
full-time
full-time
Start date
by agreement
by agreement
Wage (gross)
960 - 1230 EUR/month
960 - 1230 EUR/month
- Answer in-bound support related phone calls from customers
- Provide support for products through customer interaction and the use of the industry leading diagnostic tools.
- Maintain customer relationship management
- Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.
- Provide support for products through customer interaction and the use of the industry leading diagnostic tools.
- Maintain customer relationship management
- Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.
Requirements
- Fluency in English languge is a MUST- (C1 for phone support)
- Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)
- Working position in Brno
- Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)
- Working position in Brno
Benefits
- Special occasion contribution (marriage and child birth)
- Universal vouchers
- Compensation for income loss due to sickness
- Meal contribution
- Special working time contribution
- Cultural activities
- Sports activities
- Company events
- Life insurance
- Referral bonus
- Possibility of personal growth
- Universal vouchers
- Compensation for income loss due to sickness
- Meal contribution
- Special working time contribution
- Cultural activities
- Sports activities
- Company events
- Life insurance
- Referral bonus
- Possibility of personal growth
Other information
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=absolventi
ID: 2833679
Posting date: 30.11.2016
2016-11-30
location: Czech Republic Position: Call Operator, Customer Support Specialist, Helpdesk Operator Company: Grafton Slovakia s.r.o.
The job comes from another website or source.
Basic wage component (gross) and other rewards: 960 - 1230 EUR/month