Tester/ QA Engineer (End-to-End testing)

Global Blue Slovakia s. r. o.

Place of work
Vienna, Austria
Contract type
Wage (gross)
4 000 EUR/month14th salaries + 10% bonus

Information about the position

Job description, responsibilities and duties


Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers. Global Blue’s Tax Free Shopping solutions allow thousands of retailers, including most of the world’s best luxury, fast fashion and department store brands, to quickly and safely offer Globe Shoppers savings of up to 20% when shopping in 300,000 point of sales around the world. Global Blue’s IT headquarters is located in Vienna.

The holder of this position will ensure that existing business processes are not broken by new releases and new business processes are successfully implemented with projects.

He/she will work inside a young and motivated QA team reporting to the SQA Manager in Vienna.

The key responsibilities are to analyse provided releases or projects for their business flow impact, run all required tests and ensure that found issues are raised/fixed. Close cooperation within the team, but also with development teams, project and product management are key for being successful.

Understand the Global Blue business processes for being able to test them sufficiently end-to-end  
Analyse product releases for their impact on the Global Blue business processes and define required E2E test scope
Analyse project specifications in regard to business process impact and define required E2E test scope
Create and maintain test plan during test cycle and share test progress on daily base
Create and maintain required test data and devices within the team
Create, maintain and execute manual test cases in Test Management tool (TestRail)
Create and maintain test scripts for automated tests based on the existing test automation framework.
Deployment and configuration of the required components in the test environment
Defect detection/documentation/tracking and retesting (JIRA)
Close cooperation with development teams, product/project managers, business analysts and QA Engineers to ensure efficient information flow
Maintain and contribute to the team knowledge documentation in confluence

Employee perks, benefits

Work on Global Blue’s key projects to drive innovation inside the Tax Free Shopping industry
International environment, inspiring colleagues with more than 35 nationalities where English is the official working language
Flexible working time and distance/remote work in order to protect health of our employees and their families during the pandemic situation.
State of the art office environment well connected to the public transportation system
Other benefits: well-being including discount for gym, meal vouchers, language courses, company doctor etc.
Global Blue guarantees a competitive and performance-related salary depending on your professional and personal qualifications. As required by Austrian federal law we hereby state, that the guaranteed legal annual Min. compensation according to the Austrian collective agreement amounts to 36530,10 € however, the total compensation is a subject of individual agreement

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)

Educational Specialization

Computer Science or Engineering

Language skills

English - Advanced (C1)

Other knowledge

SQL - advanced
Postman - advanced
Automation - basic
SoapUI - advanced

Number of years of experience

Tester / QA Engineer

Personality requirements and skills


Experience and Education:
2-5 years of experience in Quality Assurance area
English language – fluent written and spoken
Solid understanding of review and testing processes in an agile work environment
Knowledge of (testing) tools like SQL, Postman, SoapUI, etc is an asset
Experience with testing of business processes is a plus
ISTQB Certification is a plus
Test automation knowhow is a plus

Personal qualification:
Independent and self-motivated personality
Enjoys working in a multi-cultural environment
Team player with excellent communication skills (inside/outside team)
Good problem solving skills / high quality focus
Flexibility to work on changing/expanded scope – based on priorities
Organizational talent


Brief description of the company

Global Blue is the expert on international traveller shopping and spending. Today, the strength of our organisation and global presence enables us to provide over 63 000 travellers with Tax Free Shopping services every single day and we quickly became the global leader in Tax Free Shopping, facilitating the process for both merchants and shoppers.

Number of employees

50-99 employees

Company address

Global Blue
Handelskai 92
1200 Vienna
ID: 4012731  Posting date: 17.12.2020  Basic salary component (gross): 4 000 EUR/month