Production Support Admin (2nd Level application support)

Information about the position

Place of work

Digital Park II, Einsteinova, Petržalka

Job description, responsibilities and duties

Do you want to be part of the Global Agile team? Do you enjoy working with scrum teams and thrive to be the best? We are looking for enthusiastic people to join our International Payment Platform team.

We work agile to develop multiple payment products such as Merchant/Terminal onboarding, Internet Payment gateways, Payment terminals software, Digital portals, Business analytics, and Mobile device as a Reporting/Payment solution.

Respective responsibilities:
• Provide application administration support for digital portals application
• Incident resolution support (troubleshoot, fix), incident management within defined SLAs, search for solutions of issues in cooperation with various teams
• Implementation of changes to all supported environments
• Participation on migration projects for a new client onboarding
• Capacity and performance management for applications
• Maintaining operational procedures and documentation
• Disaster Recovery and Business Continuity management for application

Tech Stack:
• Java 11 as it‘s the latest Java version with Long Term Support
• SpringBoot 2 (Spring 5) for our microservices
• Jenkins and Rundeck to deploy
• Apigee for exposing APIs to the outside world
• RESTful and GrapqQL APIs
• Oracle database
• AppDynamics & Splunk for server monitoring. We have also SpringBoot Admin in place
for OPS and developer
• Confluence and JIRA for collaboration

Hand on experience with:
• SQL language
• Unix/Linux commands
• Writing unit tests and understanding component and integration testing
• Builduing automation tools like Maven or Gradle
• HTTP communication
• Code versioning

Nice to understand:
• Java 8 or higher

Our team:
Our team in Bratislava consists of various highly skilled professionals including product owners, solution architects and tech leads. We work with a global reach, supporting our clients across EMEA, LATAM and APAC. You'll work closely with the development team on the incident resolution, housekeeping and active collaborating on new projects/client migrations.
If you are a technology enthusiast, that is keen on improving his skills and is learning in every opportunity, then you are the person we are looking for.

Wage (gross)

1 600 EUR/month

Contract type


Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)


Brief description of the company

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Main focus of the company's activities

Information technology, computer programming, web portals

Company address

Fiserv Slovakia
Digital Park II, Einsteinova 25
851 01 Bratislava

Contact person: Denis Ustohal
E-mail: send CV
ID: 3818396  Posting date: 26.2.2021  Basic salary component (gross): 1 600 EUR/month