IT Ops Technician II

Bratislava

Monitors and controls multi-technology computing platforms or equipment.
Applies first level analysis, using industry accepted techniques and procedures, to identify, correlate and correct issues.
Ensures a stable operating environment and attains maximum utilization of system facilities.
Operates and monitors console systems and peripheral equipment.
Troubleshoots and restores routine technical service and peripheral equipment.
Escalates complex problems to appropriate support teams. Working in shift teams - working time 37,5 hours/per week. Performs additional job duties as required.
Provides support for moderate tasks. May coach and mentor less experienced technicians.

What we are looking for:

Prior experience working in a high pressure, dynamic, and fast paced environment

The ability to handle multiple tasks and other projects/duties as assigned is required

General understanding of business issues.

Competitive benefits package that includes:

Money and bonuses
Meal vouchers – fully covered by FDS
Jubilee bonuses
Diners club - private credit card without fees
Referral program
Bratislavská mestská karta without fees
Contribution to pension plan

Health
Health care - Private medical center
Life and Accident Insurance
25 full paid sick leave days per year
5 sick days
Bottomless drinks, coffee and tea in your office

Work-life balance
Flexible working time
International environment
Leisure time events with your colleagues

Your development
English language courses
Global University with thousands of e-learning courses
Long term career development
Hard & Soft skills trainings
Posibility of internal trasfer to foreign branch office