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Italian speaking Customer Service Specialist
EUROCOC s.r.o.
Place of work
Aupark Tower, Einsteinova, Petržalka
Aupark Tower, Einsteinova, Petržalka
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
From 1 400 EUR/monthfrom 1400 Eur + attractive monthly and yearly bonuses
From 1 400 EUR/monthfrom 1400 Eur + attractive monthly and yearly bonuses
Information about the position
Job description, responsibilities and duties
EuroCoc, the leading online provider of Certificates of Conformity in Europe, is looking for an experienced candidate to join our customer service team.
Why work for us:
We support the culture of development and impovements, our employees are welcome to come up with new ideas.
We share the success together, celebrate when we reach our business goals.
We are proud of our customer service team, for being able to provide high quality service to our customers.
Who we are looking for:
Do you want to communicate in Italian language on daily basis?
Do you enjoy professional interaction with customers and building long-term relationship with them?
Would you like to be responding to our Italian speaking customer´s inquiries either by telephone, email or company chat?
And also are you good at administration, recording details of interaction with customers/comments/complaints to the internal system ?
Are you a team player and do you want to work in international team?
Are you keen to learn new things and would you like to build international network?
If your answear is YES, you might be the right candidate for this position.
Why work for us:
We support the culture of development and impovements, our employees are welcome to come up with new ideas.
We share the success together, celebrate when we reach our business goals.
We are proud of our customer service team, for being able to provide high quality service to our customers.
Who we are looking for:
Do you want to communicate in Italian language on daily basis?
Do you enjoy professional interaction with customers and building long-term relationship with them?
Would you like to be responding to our Italian speaking customer´s inquiries either by telephone, email or company chat?
And also are you good at administration, recording details of interaction with customers/comments/complaints to the internal system ?
Are you a team player and do you want to work in international team?
Are you keen to learn new things and would you like to build international network?
If your answear is YES, you might be the right candidate for this position.
Employee perks, benefits
What we offer:
attractive bonus system
multi-language speaking environment and international team,
great company address in Aupark Tower,
team of young, project-oriented professionals
company events, sport events, Family day, teambuildings, volunteer activities
fresh fruit in the office, multisport card
international networking events, exhibitions, workshops
attractive bonus system
multi-language speaking environment and international team,
great company address in Aupark Tower,
team of young, project-oriented professionals
company events, sport events, Family day, teambuildings, volunteer activities
fresh fruit in the office, multisport card
international networking events, exhibitions, workshops
Information about the selection process
The company would like to thank to all applicants for their CVs and motivation letters. We will process and respond only to the candidates who will be selected for personal interview.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and Italian - Advanced (C1)
Personality requirements and skills
Your skills and personality:
- Excellent customer service experience as we are proud of the service we provide
- Professional communication skills in Italian and English language
- Confident and pleasant manner, ability to build solid relationships
- Accuracy and attention to details, good organizational skills
- Logical thinking, business orientation
- Flexible approach, we are a small size company, not a corporate, we are looking for the right fit for our team
- Team spirit as we work in a team and we communicate with other teams in the company
- Excellent customer service experience as we are proud of the service we provide
- Professional communication skills in Italian and English language
- Confident and pleasant manner, ability to build solid relationships
- Accuracy and attention to details, good organizational skills
- Logical thinking, business orientation
- Flexible approach, we are a small size company, not a corporate, we are looking for the right fit for our team
- Team spirit as we work in a team and we communicate with other teams in the company
Advertiser
Brief description of the company
EUROCOC provides digital access to Certificates of Conformity (COC) for cross-border automotive buyers and sellers in Europe. Founded in Slovakia in 2008, the company developed a custom e-commerce solution for all European countries. EUROCOC serves the customers with the certificates of over 70 OEM manufacturers of passenger cars, light commercial vehicles and motorcycles. A strong team of 35 professionals take care of the customers in 5 languages. EUROCOC works with automotive dealers, importers, auctions, marketplaces, classifieds and other remarketing businesses in 20+ countries. The company is built on strong values, ancient attitude and positive culture – a recipe to be in the market leading position for over 10 years.
Number of employees
25-49 employees
ID: 3966150
Posting date: 10.9.2020
2020-09-10
location: Bratislava Position: Administrative Worker, Official, Back Office Specialist, Customer Support Specialist Company: EUROCOC s.r.o.
Basic salary component (gross): 1 400 EUR/month