Conversion rate optimization analyst

Place of work
Contract type
Wage (gross)
1 600 EUR/month
*The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Information about the position

Job description, responsibilities and duties

Conversion optimization is to us both arts (creativity, web design) and science (research, testing). If you think the same, we are looking for a seasoned specialist to join our Conversion CRO team based in the ESET Global HQ in Bratislava.

The mission of the team is twofold:
• to increase ESET’s online revenues by optimizing the experience of our existing and prospective customers in a data driven way
• to find personal satisfaction and a sense of pride in doing things that can make a real difference
To achieve this, we cooperate with multiple global, regional and local stakeholders at ESET. We work closely with the Global Digital UX, other global teams and with the online teams in individual markets.

Come join us and make a difference:
• Lend a hand to the creation of a global CRO strategy and roadmap
• Help us to retain existing and get new customers in the most effective way possible
• Use whatever tool necessary – e.g. web and business analytics, polls, screen recordings and common sense to identify challenges and friction points of our current and prospective customers in online
• Dive deep into quantitative and qualitative data – look at the existing one or gather fresh one
• Transform the findings into actionable suggestions on what to test and optimize
• Work with other global teams and teams in markets to bring together all the things required by specific tests and direct implementations
• Create and/or provide input on wireframes, mockups and designs
• Execute and evaluate A/B tests either independently, or assist in this process

Employee perks, benefits

• Support with your personal and professional development - the opportunities to attend various trainings, courses, conferences or meetups
• Financial bonus paid twice a year based on your performance
• Financial support in case of life milestones (wedding, childbirth)
• Complementary retirement savings contributions
• Fully covered 5 EUR/per day meal vouchers
• "Refer a friend" benefit - the opportunity to receive a financial bonus when referring a friend for an open vacancy
• Available home-office days
• Fully-paid sickdays
• Fresh fruit, tea, coffee, non-alcoholic beverages - you can find them all in every kitchen
• Casual, friendly, open culture with no dress code
• Participating in company events
• Opportunity to use company common areas (terrace, relax zone, library) for a chill time and meetings with colleagues
• Volunteering and opportunity to participate in various CSR activities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Experience with CRO methodology and methods (Split testing, screen recordings analysis, polls, SEO etc.)
• English knowledge at level B2
• Be able to bring and build your own toolkit to get things done (like math, coding, stickers, scissors)
• Be able to discover and interpret low level systems communications and data
• HTML, CSS, JavaScript, and/or JQuery knowledge
• Advanced knowledge of statistics as a science (data processing and evaluation)
• Ability to spot patterns in data
• Experience and knowledge in User experience design as an art
• Advanced web analytical skills, basic business analytical skills

Nice to have hard skills:
• Great working knowledge of general & web design related e-commerce best practices
• Experience with qualitative / quantitative research
• UX related experience (e.g. User research, UX design)
• Ability to express your ideas in the form of wireframes/mockups/code snippets


Brief description of the company

The beginnings of ESET date back to 1987, when two young programming enthusiasts, Peter Paško and Miroslav Trnka, wrote a program for the detection of one of the world’s first computer viruses. They did not know that they had created one of the most successful antivirus programs in the world – dubbing it NOD. In 1992, together with their mutual friend Rudolf Hrubý, they formally established ESET.

What started as the brainchild of a few friends has evolved into the most valuable international brand of any Slovak company. Today ESET’s NOD32 technology protects over 100 million users across the world.

This success did not come overnight. The company’s global success and growth was given a boost in 1998 with its first “VB100” award from the prestigious Virus Bulletin magazine. Since then, we’ve received this accolade more than 100 times.

Today, over 1,800 employees around the world drive the company’s success – a telling increase from 3 in 1987 and 135 in 2006. Almost 900 of them are based in Slovakia, the home of ESET headquarters.

Throughout the company’s expansion, we have stayed true to the principles on which we were founded, and we remain independent in order to continue to meet new challenges.

Number of employees

1000 and more employees

Company address

ESET, spol. s r.o.
Aupark Tower, 16th Floor, Einsteinova 24
851 01 Bratislava
ID: 3934571  Posting date: 5.1.2021  Basic salary component (gross): 1 600 EUR/month