Solution Specialist / 2nd and 3rd level application support

Erste Group IT International GmbH, o. z. Slovakia

Miesto práce
Bratislava
Druh pracovného pomeru
plný úväzok
Mzdové podmienky (brutto)
1 800 EUR/mesiac

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

Job Description, Duties and Responsibilities:

In this role you will cover mainly:

  • 2nd and 3rd level support to applications dedicated to exchanges and financial markets
  • analyzing and solving bugs,
  • communication with the customer and service desk colleagues
  • delivering standard operation requests
  • monitoring and preventive care

Zamestnanecké výhody, benefity

What can we offer?

  • a job with great opportunities for personal and professional growth in a dynamic but stable environment
  • very interesting annual financial bonus
  • opportunity to speak English/German on daily basis
  • German language courses fully paid by us
  • paid sick leave
  • home office
  • flexible working time
  • 4 days of extra holiday per year
  • coaching, on-the-job-training, and professional training opportunities
we guarantee a competitive and performance-related salary dependent on your professional and personal qualifications. By law we are obliged to advertise minimal salary which is 1 800 EUR gross/month with possibility to be higher depending on lenght of your experience and your professional skills.

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

What is the profile we are looking for?

  • well structured, well organized, result driven, used to work with ticket based workflow tools
  • fluent in English for both verbal and written communication; German language skills constitute an advantage
  • knowledge of process frameworks (ITIL)
  • committed to increase your knowledge on business level (self-study, internal trainings)
  • Knowledge of network technologies: routing, FW, NAT, DNS
  • Basic windows admin skills
  • Basic Linux admin skills
  • Basic SQL knowledge
  • Good customer/user facing skills

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

EG IT INT is the IT services provider of Erste Group, supplying Group Solutions to Erste Group entities.
We provide development, implementation and integration as well as operations of group-wide IT solutions. Therefore, we play a strategic role within Erste Group, offering the best service for the best price.

Our services

IT solutions provider of Erste Group, supplying Group Solutions to Erste Holding and its CEE subsidiaries
As part of Erste Group, Erste Group IT International (EG IT INT) provides development, implementation and integration as well as operations of group-wide IT solutions for the international banking business and therefore plays a strategic role within Erste Group. While maintaining a high-quality service, we ensure group-wide alignment of applications and standards, and support strategic business initiatives through common application development.

Group IT solutions are provided in the following areas:
* Group-wide digital banking,
* Wholesale banking and capital markets,
* Bank steering functions (risk management & financial management) as well as BI systems and the Group Data Warehouse.

We operate offices in Austria, Slovakia and Czech Republic with more than 900 employees.

All services are provided to Erste Group entities and include :
* Management of software development and integration projects (planning of the required budget and resources, coordination of the requirements collection, specification and implementation)
* Requirements definition with the customers and their integration into the existing process landscape
* Software development, integration and testing based on elaborated technical concepts
* Architecture and business analysis
* Deployment of the solution (handover to operations)
* Operations and maintenance of applications (problem handling, bug fixing and minor improvements)
* Integration of third party software into the existing IT landscape

IT driven change
Being the best at IT also means being the best at change. We are an enabler for new emerging business lines at group level which go beyond country boundaries. We help new business lines to integrate quickly and become part of Erste Group. We serve as an agent of change.

Počet zamestnancov

250-499 zamestnancov

Adresa spoločnosti

Erste Group IT International GmbH, o. z. Slovakia
Tomášikova 64
831 04 Bratislava
https://www.erstegroupit.com/en/home
ID: 3870809  Posting date: 14.2.2020  Basic salary component (gross): 1 800 EUR/mesiac