Cloud Services Project Manager – Global Software Company

Epicor Software, Slovakia

Place of work
Dvořákovo nábrežie 4, 811 02 Old Town
Contract type
full-time
Start date
01.02.2019
Wage (gross)
2,500 per month gross

Information about the position

Job description, responsibilities and duties

We provide flexible, industry‐specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers’ unique operational requirements are built into every solution―in the cloud, hosted, or on premises. With this deep understanding of our customers industries, Epicor solutions manage complexity, increase efficiency, and free up resources to enable our customers to focus on growth.

The role:

• Manage Epicor Cloud Services projects in an organized and timely manner
• Plan, organize, lead and monitor the activities of the project team
• Maintain overall control of project schedule, budget and scope
• Ensure that project plans and work products are based on approved and agreed-upon requirements
• Ensure that sufficient resources are available for executing all project activities
• Notify the Client Project Director and the Client Project Manager of non-resolvable issues and submit recommendations to resolve them
• Maintain regular contact with the Client Project Manager, providing the status of project progress
• Coordinate cross functional projects with Professional Services Project Managers as required

· Maintain timely and accurate customer information for assigned customer base.
· Maintain overall account management and ownership of assigned Cloud Services customer base
· Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
· Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
· Champion and adhere to best practice implementation methodology
· Assist with development of Project Management disciplines as required
· Champion and present the “benefits of cloud” in the pre-sales environment
· Manage proper escalation protocols

Skills and Experience

 Bachelor level degree
 Strong relevant experience gained within a similar environment is required
 Proven success in software project implementation and deployment
 Strong organization and time management skills
 Strong customer relations skills
 Ability to advise and consult with customers and sales team members in a pre-sales environment
 High level of proficiency in MS Office product suite
 Experience in managing stakeholders
 Demonstrated ability to manage project risk
 Fluency in oral and written English
 Excellent communication, interpersonal and presentation skills
 Solid organizational and time management skills
 No restrictions on ability to obtain visas for travel outside of country of residence
 Knowledge of the Epicor ERP environment is a plus
 Knowledge of Project Management frameworks eg PRINCE2, PMI or ITIL is required
 Project Management or ITIL certifications would be a plus

Employee perks, benefits

Competitive Salary and Benefits

Information about the selection process

for furrher information please visit www.epicor.com

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Educational Specialization

IT

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Bachelor level degree
Strong relevant experience gained within a similar environment is required
Proven success in software project implementation and deployment
Strong organization and time management skills
Strong customer relations skills
Ability to advise and consult with customers and sales team members in a pre-sales environment
High level of proficiency in MS Office product suite
Experience in managing stakeholders
Demonstrated ability to manage project risk
Fluency in oral and written English
Excellent communication, interpersonal and presentation skills
Solid organizational and time management skills
No restrictions on ability to obtain visas for travel outside of country of residence
Knowledge of the Epicor ERP environment is a plus
Knowledge of Project Management frameworks eg PRINCE2, PMI or ITIL is required
Project Management or ITIL certifications would be a plus

Advertiser

Brief description of the company

About Us:
Epicor Software is a global technology leader dedicated to helping businesses drive growth for more than 50 years. Our modern, industry-specific software helps customers boost efficiency and productivity by simplifying and automating everyday processes. We have a stellar team of nearly 5,000 worldwide employees, who are passionate about building exceptional products and solutions through teamwork, constant innovation, and integrity. We strive to hire and reward star players, who inspire one another and drive results for the business and our customers.

Number of employees

1000 and more employees
ID: 3372730  Posting date: 3.12.2018  Basic wage component (gross) and other rewards: 2,500 per month gross