Customer Finance Team Lead

Information
about the position

Title of the position: Customer Finance Teamlead

Reports to:
• Disciplinary to Group leader
• Functionally to respective counterpart

Purpose of the job: Professionally and disciplinary steering of the respective team.

Job content:

• Hire, lead, promote and develop the team
• Deliver services/solutions to clients in agreed quality and quantity structure
according agreed contracts and internal KPI
• Monitor and review KPIs with customer (performance and quality)
• Identify process improvement measures and drives their implementattion
• Participate in escalation management
• Set up regular communication channels internally and externally
• Contribute to financial transparency of organization
• Support other projects e.g transitions
• Participate on ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1 500 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

What we expect
from the candidate