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Deutsche Telekom IT Solutions Slovakia
SAP Basis Engineer
Place of work
Košice
Contract type
full-time
Wage (gross)
From 1 300 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1300 EUR/brutto.
What will you do?
General description- Independently and autonomously performing all kind of deployment tasks for Systems, Applications, and Products (SAP)
- Detailed service awareness of customer core business processes, customer contracts and SLA.
- Project, transition, transformation support and related activities with ability to lead assigned area of his/her support.
- Maintain service to customers according to given quality KPIs and internal processes (ITIL)
- Interaction with other teams and vendors in relation with operation issues and activities
- Automation and innovation activities
- 3rd level support
Accountabilities and tasks
- Ability to perform deep dive analysis and providing technical solutions for existing operational issues
- Responsibility and accountability for particular systems (depending on internal structure of team)
- Independent troubleshooting of complex issues within defined expertise.
- Creation of Runbooks for non-standard activities
- Project participation and implementation.
- Proper steering, escalation and de-escalation communication internally and with customer
- Participation on on-call duties,
- Knowledge sharing with other employees
- Making complex analysis about system performance (SAP, DB, various components related to SAP app, analysing logs)
- Implementation of very complex changes (Installation of systems, EHP upgrades, system copy – ABAP and Java, system migrations)
- Event/incident management
You will succeed if you:
- Experience 2-3 years
- Advanced IT/PC literacy
- Administration of Linux and databases (HANA, Oracle, MaxDB, DB2,…)
- Complex SAP Technology knowledge.
- Information Technology Infrastructure Library (ITIL) knowledge and process awareness.
- Analytical, communication and presentation skills.
- Reliability and responsibility
- German is advantage
Why should you choose us?
We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
- Financial benefits
- Benefits with focus on learning and development *
- Benefits with focus on health and sport *
- Benefits with focus on family and work - life balance
- Other benefits *
For more information about our benefits click to Benefits
Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.