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Place of work
Fazuľová, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
1 400 EUR/month
Technical Specialist - Polish Market
Orientačná celková mzda (brutto)1 400 EUR/month
- Provides first-level technical support on Dell supplied client products
- Identifies and resolves issues affecting customer client systems
- Uses troubleshooting techniques and tools to identify technical defects/issues
- Assumes a proactive role in technical support call avoidance by identifying known problems and documenting resolutions
- Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
Osobnostné predpoklady a zručnosti
- Thorough working knowledge of client and network architecture/technology
- Ability to analyze and solve technical problems related to client products by investigating potential solutions using troubleshooting skills
- Excellent interpersonal skills
- Excellent telephone and customer handling skills
- Fluency in Polish and good English
Benefity
ID: 3865676
Posting date: 28.2.2020
2020-02-28
location: Bratislava Position: Customer Support Specialist, Helpdesk Operator, IT/Technical Support Specialist Company: Dell Technologies
Basic salary component (gross): 1 400 EUR/month