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Place of work
Fazuľová 7, Bratislava
Contract type
part-time, internship, work experience
Ponúkaná mzda (brutto)
5,5 EUR/hour
Customer Services Specialist Internship with English/German/Dutch
Orientačná celková mzda (brutto)5,5 EUR/hour
· Investigation and resolving of pre-delivery and post-delivery issues to the satisfaction of the client and act on behalf of the customer with other Dell departments to ensure proper resolution of the problem
· E-mail and phone communication to support sales service provided to customers
· Advise and support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
· Delivery of a positive customer experience, to solve situations when orders do not meet the customers' expectations
· Enhancing the value of the positive customer experience through the knowledge, information and advice given
· Work in a dynamic environment of multinational teams and with an opportunity of connecting to different people from various countries every day
· E-mail and phone communication to support sales service provided to customers
· Advise and support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
· Delivery of a positive customer experience, to solve situations when orders do not meet the customers' expectations
· Enhancing the value of the positive customer experience through the knowledge, information and advice given
· Work in a dynamic environment of multinational teams and with an opportunity of connecting to different people from various countries every day
Osobnostné predpoklady a zručnosti
· Daily University student
· English OR German OR Dutch language on C1 Level
· Excellent communication skills
· Customer focus
· English OR German OR Dutch language on C1 Level
· Excellent communication skills
· Customer focus
Benefity
ID: 3819949
Posting date: 27.11.2019
2019-11-27
location: Bratislava Position: Call Centre Supervisor, Customer Support Specialist Company: Dell Technologies
Basic salary component (gross): 5,5 EUR/hour