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Place of work
Bratislava
Contract type
full-time
Start date
ASAP
Ponúkaná mzda (brutto)
Salary starting from: 1250 EUR gross/monthly
Online Customer Quality Analyst - Dutch & French
• Improve the customer experience by ensuring high quality data and accurate content is provided to customers
• Conduct Quality check on Dell.com for Global region
• Cross-functional quality assignments
• Conduct content quality audits and assist in driving improvements in error reduction through prevention and quick resolution
• Cooperation with global teams to provide clear guidance on issues that need to be resolved
• Determine and prioritize the severity of issues
• Cooperation on global projects
• Conduct Quality check on Dell.com for Global region
• Cross-functional quality assignments
• Conduct content quality audits and assist in driving improvements in error reduction through prevention and quick resolution
• Cooperation with global teams to provide clear guidance on issues that need to be resolved
• Determine and prioritize the severity of issues
• Cooperation on global projects
Osobnostné predpoklady a zručnosti
• Dutch, French and English language proficiency
• Eye for detail and analytic skills
• Reporting and automation skills
• Team work spirit and flexibility
• xHTML, CSS, CMS knowledge is an advantage
• Eye for detail and analytic skills
• Reporting and automation skills
• Team work spirit and flexibility
• xHTML, CSS, CMS knowledge is an advantage
Benefity
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.We are proud of the way we have embraced diversity at Dell and created an inclusive working environment. Read our Equal Employment Opportunity Policy.
ID: 3760818
Posting date: 23.10.2019
2019-10-23
location: Bratislava Position: Customer Support Specialist, Technical Writer, User Experience Expert, Web Designer Company: Dell Technologies
Basic wage component (gross) and other rewards: Salary starting from: 1250 EUR gross/monthly