Premier Account Manager

Your key responsibility will be providing Customer support with setting up and on-going maintenance of the content of e-commerce pages (Premier Pages). You will also be working closely with Sales and other internal/external stakeholders to support and drive online performance. In detail your responsibilities will include the following:

• Actively managing portfolio content of Customer Premier Pages during its life-cycle, including enablement of frictionless order processing, end of life management, pricing, account team and other information compliant with audit and quality control processes.
• Form direct relationships with internal sales teams and where appropriate external customers / partners while working with internal cross-functional groups.
• Support of Customer Management with Sales account teams including participating on account team calls, customer conference calls, customer visits, and to provide guidance on use of Premier for online ordering to both internal and external stakeholders.
• Consistently achieve, and strive to exceed, productivity targets on an ongoing basis.
• Clearly and concisely log and track details of work done and update relevant systems accordingly.
• Identify improvement opportunities and drive improvements.
• Manage projects assigned with high level of execution (ex. new functionalities testing).