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Place of work
Fazuľová 7, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
1 250 EUR/month
Customer Services Specialist with Italian or Greek or Turkish
Orientačná celková mzda (brutto)1 250 EUR/month
• Investigation and solving of pre-delivery and post-delivery issues and act on behalf of the customer with other Dell departments to ensure proper solution of the problem
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams
Osobnostné predpoklady a zručnosti
Essential Requirements
• 1+ year of work experience; position is suitable for fresh graduates
• Secondary education
• English AND Italian OR Greek OR Turkish language written and spoken
• Excellent communication skills
• Customer focus
• 1+ year of work experience; position is suitable for fresh graduates
• Secondary education
• English AND Italian OR Greek OR Turkish language written and spoken
• Excellent communication skills
• Customer focus
Benefity
Customer Care Team Benefits• Quarterly financial awards
• Multicultural environment
• Fun Activities
• Special Christmas events
ID: 3598737
Posting date: 20.2.2020
2020-02-20
location: Bratislava Position: Administrative Worker, Official, Call Operator, Customer Support Specialist, Helpdesk Operator Company: Dell Technologies
Basic salary component (gross): 1 250 EUR/month