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Place of work
Fazuľová, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
Salary starting from: 1170 Gross/Monthly
Vieš čo znamená BSOD? Nie?! My ťa to naučíme! (Technical Support Specialist)
Did it happened to you - 0x0000007a?
Do you know how to fix it? No?
No problem, join us and we will teach you!
· At the beginning you will attend required technical training sessions and then you will always be in touch with the newest technologies and solutions
· You will be actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
· And you will be using troubleshooting techniques and tools to identify technical defects/issues
Do you know how to fix it? No?
No problem, join us and we will teach you!
· At the beginning you will attend required technical training sessions and then you will always be in touch with the newest technologies and solutions
· You will be actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
· And you will be using troubleshooting techniques and tools to identify technical defects/issues
Osobnostné predpoklady a zručnosti
Essential:
· Fluent German (written and spoken), basic English (you will be using English mostly for e-mail communication and for understanding the newcomer training)
· Excellent communication skills
· Customer oriented
· Motivation to develop your technical knowledge and grow
Desirable:
· Previous experience with customer care service is highly welcomed
· Fluent German (written and spoken), basic English (you will be using English mostly for e-mail communication and for understanding the newcomer training)
· Excellent communication skills
· Customer oriented
· Motivation to develop your technical knowledge and grow
Desirable:
· Previous experience with customer care service is highly welcomed
Benefity
ID: 3480516
Posting date: 9.11.2018
2018-11-09
location: Bratislava Position: Call Operator, Customer Support Specialist, Helpdesk Operator, IT/Technical Support Specialist, Technician Company: Dell Technologies
Basic wage component (gross) and other rewards: Salary starting from: 1170 Gross/Monthly