Technical Helpdesk with CZ/RU and English

Job description, responsibilities and duties

• Customer service and technical support to customers with smart phones and other telecommunication devices;
• Problem diagnostics and prompt solving;
• Be customer oriented, adjust your communication accordingly to customer type and level of knowledge;
• Be part of the team, keep positive mindset and open communication.

Employee perks, benefits

• Work for one of the most renowned companies in the world;
• Initial and ongoing professional trainings with the focus on products and communication;
• Employment contract for one year with the possibility to prolong;
• Competitive salary, bonuses and benefits, refreshment in the office, relax room;
• The opportunity for professional and personal growth;
• Friendly team;
• Modern office near Invalidovna metro station;

Personality requirements and skills

• Native Czech or Russian;
• Conversational English;
• Customer care experience is a big advantage;
• Open minded and flexible personality;
• Willingness to learn.

http://www.lmcg2.com/pd/1288668152?rps=183&source=10&exportID=0