Accounts Approval - morning shift


Place of work
Remote work
Contract type
full-time, trade licence
Start date
January 2022
Wage (gross)
1 100 EUR/month+ quarterly bonuses

Information about the position

Job description, responsibilities and duties

-Full Time / Contract
-Offices in Malaga, Bratislava and Prague
-100 % Remote anywhere from Europe

Are you fluent in English and not afraid of working with internal systems? Are you easy going yet ready to roll up your sleeves? Then you might be a good fit for the role! This is an entry-level role suitable for a fresh graduate, previous experience is therefore not a necessity, we will gladly teach you everything.

Work is based on short and long weeks.
Short week: Wednesday-Thursday (5 days off)
Long week: Monday, Tuesday, Friday, Saturday, Sunday
Working hours: 8.30am - 9pm CET

What you will do:

-Security clearance of the new customers at CloudTalk app and verification of client’s information.
-Professional technical support for existing or new customers. You’ll learn -new information and skills every day.
-Developing and strengthening great relationships with customers.
-Communicating with various types of companies, people and cultures (we have customers from all over the world).
-Taking part in creating technical documentation, knowledge base and troubleshooting documentation for internal and external purposes.
-Contributing to continuous growth of our amazing team.

Employee perks, benefits

-You’ll be part of a great team building a world-class product
-A family atmosphere and a small team where everyone can stand out
-An opportunity to grow and achieve great things
-Both remote and office (Bratislava/Prague/Malaga) work are possible
-Flexible working hours
-Your own MacBook
-Quarterly bonus depending on the performance of the company
-Referral bonus up to 3000 eur
-Team buildings and workshops
-Communications coach
-Birthday book of your choice
-Language courses
-Company merchandise
-We try to give back to the community by sharing our expertise whenever we can – Take a look at our blog for more info
-External Referral Program – Recommend a developer to [email protected] and get a new Macbook (2000 eur value) after 3 months probation period

We’re thrilled to announce that we have raised $7.3M in Series A funding! This Series A round is led by henQ VC (Mews) and joined by Point Nine Capital (Zendesk, Revolut) adding to our $1.6M Seed investment from Presto Ventures in 2019.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

The position is suitable for a fresh graduate


Personality requirements and skills

-You can take on responsibility.
-Proactive approach to solving tasks.
-Fluent written and spoken English. Other languages are a plus.
-Passion for learning new things. We will gladly learn you what you don’t know.
-Capability to solve various issues, critical thinking and decision-making.
-Interest in technical and IT environment. VoIP is a big advantage.
-Professional attitude with a passion to provide an amazing customer experience.
-You are a team player with an attitude of “get-up-and-go”.


Brief description of the company

CloudTalk ☁️ is a modern, user friendly cloud telephony solution that has disrupted the $50 billion stagnant telephony market. Our easy integrability and advanced features save our clients an average of 2-3 minutes on every phone call! Our solution is loved by customer support and sales teams the world over. We can, of course, back this bold claim with data – check out our reviews and accolades on Capterra, Pipedrive Marketplace, G2. We have recently raised $7.3 million in Series A funding, adding to our seed investment of $1.6 million in 2019.

We believe in connecting the world not only through technology but also through people. CloudTalk’s 180+ employees represent 22 nationalities and work remotely from Europe, Asia and South America. Our clients span industries like SaaS, e-commerce, tech and finance. Some of our biggest partners are Fujitsu, Mercedes, Oyo and the Ministry of Health of the Slovak Republic.
ID: 4211322  Posting date: 25.11.2021  Basic salary component (gross): 1 100 EUR/month