We are sorry, the company offering the job position has finished posting the job on the site.
Thank you for understanding.
Display similar jobs
Thank you for understanding.
Display similar jobs
Customer Support Specialist / Planner with Polish language
Atlas Copco s. r. o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
From 1 000 € gross (base salary) + bonuses
From 1 000 € gross (base salary) + bonuses
Information about the position
Job description, responsibilities and duties
We are looking for a professional who will ensure maximal customer satisfaction and timely cash collection by prompt customer claims & requests handling, professional communication with the customers, proper invoicing and ensuring efficient goods and service flow.
Responsibilities:
Customer support (50% working time)
* registration tools for repair
* registration customer’s orders, ordering goods from internal/external suppliers,
coordinating the internal suppliers order delivery term with external suppliers
* ordering goods from internal and external suppliers
* communication with internal and external suppliers
Planner (50% working time)
* planning jobs for technicians,
* ordering spare parts for technicians,
* cooperation with customers, service sales engineers and service technicians
Responsibilities:
Customer support (50% working time)
* registration tools for repair
* registration customer’s orders, ordering goods from internal/external suppliers,
coordinating the internal suppliers order delivery term with external suppliers
* ordering goods from internal and external suppliers
* communication with internal and external suppliers
Planner (50% working time)
* planning jobs for technicians,
* ordering spare parts for technicians,
* cooperation with customers, service sales engineers and service technicians
Employee perks, benefits
* Proffesional trainings and development
* 25 days of vacation
* Flexible working time
* Sport activity refund
* Life insurance and DDS contribution (after 1st year of employment)
* Opportunities to use other foreign languages, multicultural environment
* Great company culture, stability
* 25 days of vacation
* Flexible working time
* Sport activity refund
* Life insurance and DDS contribution (after 1st year of employment)
* Opportunities to use other foreign languages, multicultural environment
* Great company culture, stability
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and Polish - Advanced (C1) and Slovak - Advanced (C1)
Other knowledge
Microsoft Word - Basic
Microsoft Excel - Basic
Microsoft Excel - Basic
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
* At least secondary education with leaving examination is a must
* 1 year of experience in communication with customers preferred
* Good planning and follow up skills, ability to prioritize work
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things
* 1 year of experience in communication with customers preferred
* Good planning and follow up skills, ability to prioritize work
* Good communication and organizing skills
* Team player
* Ability to handle claims and conflicts
* Proactive, open minded personality with can-do approach
* Willingness and strong drive to learn new things
Advertiser
Brief description of the company
Atlas Copco has been driven by an innovative spirit ever since the start in 1873 in Sweden. We have always believed, that there is a better way of doing things. Today we are a world-leading provider of sustainable productivity solutions for a large number of customers. For example our compressors help to blow air into baby´s incubators and with our construction machines we build hospitals. Every third car in the world is produced thanks to our tools and our vacuum pumps help to pack food in the factories. Based on our company vision First in Mind - First in Choice® we try to keep our customers always satisfied and this is supported by our 3 core values: Innovation, Interaction and Commitment.
Number of employees
250-499 employees
Contact
ID: 2872559
Posting date: 6.7.2018
2018-07-06
location: Bratislava Position: Administrative Worker, Official, Customer Support Specialist Company: Atlas Copco s. r. o.
Basic wage component (gross) and other rewards: From 1 000 € gross (base salary) + bonuses