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Join a multi-national company and
Voice MACD Provisioning Analyst
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Location: Aupark, Bratislava, Slovakia
Working hours: 24/5, different shifts (primarily 14:00 – 22:00 CET)
We are currently looking for a new team members in Bratislava. Great opportunity to start your career in AT&T.
Roles and Responsibilities:
Key Competencies and Skills:
Working hours: 24/5, different shifts (primarily 14:00 – 22:00 CET)
We are currently looking for a new team members in Bratislava. Great opportunity to start your career in AT&T.
Roles and Responsibilities:
- On-time provisioning of customers’ Move, Add, Change and Disconnect (MACD) requests
- Daily active cooperation with internal and external AT&T Resources to complete provisioning tasks
- Managing own work, efficiency and quality in order to provide outstanding customer support
- Meet the required / requested time and quality targets
- Phone and email communication with the clients (requestors, site contacts and end-users).
- Phone and email communication with other teams and AT&T Vendors.
- On-call support for clients (24/7 stand by password reset line) and for technicians
Key Competencies and Skills:
- Excellent level of English – written & spoken
- Advanced PC knowledge
- Ability to quickly learn and adapt to challenging working environment
- Ability to work in tight deadlines
- Flexible, stress resistant team player with analytical thinking and problem solving abilities
- Great interpersonal/communication skills
- Willingness to appropriately go beyond the scope of one’s job to meet commitments made to others
- Experience with Avaya/Cisco Voice equipment and networking knowledge (CCNA) is a major advantage
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Contact
More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 3206944
Posting date: 8.11.2017
2017-11-08
location: Bratislava Position: IT Analyst, IT Consultant, IT Network Administrator Company: AT&T Global Network Services Slovakia