Reporting Specialist Security / Service management – Maternity Leave Cover

Work Location: Bratislava, Slovakia (OR Brno, Czech Republic)
Work hours: Monday-Friday 8.00 a.m. – 5.00 p.m. CET (flexible)
Fixed term contract until 1st April 2018

We are looking for a Reporting specialist who would support the EMEA Audit and Security team. The candidate will check and track operational security compliance status, create and provide security compliance status reports.

EMEA Compliance weekly report:

• Once a week preparing PowerPoint presentation on reporting overdue compliancy topics
• This report covers overdue APARs, Cirats issues, ITT (Risks), KCO’s and Health Checks across EMEA region
• Report is presented to customer lead and his team on a call where focal points present the situation
• As a part of the presentation there are also APARs and issues coming due in coming 2 weeks which require special attention before they might go overdue – for problematic items an action plan/next action owner/outlook needs to be discussed
• Data for the report is collected from AT&T SharePoint where daily reports are being created for most customer area’s; for those where details are not available, situation is to be discussed directly with the Security leads or technical teams responsible for each area

Nordic Daily tracking:

• Tracking of the status and progress of APARs and Cirats issues in Nordic IMT
• Daily communication over email and Q with Compliance team members, occasionally with responsible technical teams, and with customer counterpart
• Ensuring APARs have applicability check done long enough before target date
• Tracking creation and progress of corrective changes; informing customer if approvals are not handled on time
• Ensuring extension requests are sent to customer by Compliance team with all the required evidence long enough before target date
• Attending status calls with customer, providing AT&T status and collecting customer information
• For issues ensuring action plan is updated by issue opener/action plan owner and following the action plan in timely manner
• Putting all updates to AT&T SharePoint as a basis for automated report provided to AT&T Compliance team, technical team, management and IBM
EMEA Compliance Weekly Status Report

Purpose: To report trending and status of compliancy topic towards customer. Mainly covering CIRATS APARS/ Issues, Risks, Health Checking, Audit results..