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Lead Engineer - Service Delivery

Place of work
Bratislava, Košice

Contract type
full-time

Information about the position

Job description, responsibilities and duties

Lead Engineer to support all design functions and to support customer migrations. Is the Technical leader of deployment phase for various projects on customer network. Participates on design and deploys network solutions, performs network changes of medium and high complexity. Configures various types of devices, supports LAN / WAN / WLAN infrastructure and interacts with internal and external partners to complete tasks required to deliver project in line with standards and customer contract. Acts as SME for various technologies and owns related processes.

Roles and responsibilities:

Working time: US and EMEA working hours - expected to support customer migrations and changes in the evenings and at weekends as requested by the customer.

* Participate on design and deploy network solutions
* Perform network changes of medium and high complexity.
* Configure various types of devices, support LAN / WAN infrastructure and interact with internal and external partners to complete tasks.
* Assist in the root cause determination of network related problems.
* Solve complex technical problems, including those which require research and/or extensive analysis in order to resolve.
* Act as Subject Matter Expert across multiple teams and organizations.
* Support customers in different time zones, which include migrations and changes also in the evenings.

Employee perks, benefits

* Meal Contribution and Universal Vouchers
* Compensation for Income loss due to sickness
* Special Occasions compensation ( Childbirth, marriage, retirement)
* Private medical program
* Pension Plan
* Group Life Insurance
* Special Working Time Contribution
* Other Benefits (Annual bonus, Teambuilding Activities and Events, Various Discounts – gym, cultural events and other discounts)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Other knowledge

LAN/WAN administration - Expert

Personality requirements and skills

Key Competencies and Skills:
* Cisco Routers and switches – CCNP or CCNP SP (CCIP) level (or higher) is desired
* Minimum 2-5 years hands on experience with Cisco based networks.
* Extended knowledge in LAN/WAN administration
* Excellent English Language skills
* Strong data entry and PC skills
* Knowledge in the area of networking and Cisco equipment configuration
* Proficiency with software applications such as Word, Excel, PowerPoint, and Visio
* Customer focused, presentation skills; strong oral and written communication skills
* Unix – user level skills

Strong Team Player
Ability to work under pressure, to deadlines in a fast pace changing environment
Organized, detail oriented and flexible
Innovative person, capable to adapt to a new requirements and drive the change
Person capable to keep focus on result and take ownership of assigned project
Problem solver
Analytical thinking

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Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.