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Damage Manager /Insurance Claim department/
Place of work
Pribinova, Bratislava
Pribinova, Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
2 500 EUR/monthThe salary is negotiable based on candidate´s relevant expertise and experience
2 500 EUR/monthThe salary is negotiable based on candidate´s relevant expertise and experience
Information about the position
Job description, responsibilities and duties
You will be leading the team of 9 Damage specialist, servicing various Arval entities in languages as French, German, Hungarian, Slovak etc.
This department is responsible for evidence and reporting of vehicle damages in time and cost effective manner, and cooperation with Insurance companies and authorized car repair workshops.
This department is responsible for evidence and reporting of vehicle damages in time and cost effective manner, and cooperation with Insurance companies and authorized car repair workshops.
- Presentation of project plans
- Leading and supervising the team of Damage specialists for the supported countries
- Monitoring and ensuring of accountability of the application of operating systems including policies and procedures, operating structure and information flow
- Working with key stakeholders (local and international) to continually improve ARVAL processes
- Methodologically managing Damage department and related processes, full responsibilities for the Damage agenda
- Cooperation with the departments within the Operations division for supported countries
- Regular contact with the supported countries and solving uprising issues (in communication, in delivered services, in provided cooperation from the local country)
- Communication with insurance companies and suppliers
- Managing assigned projects
- Implementation of new countries in Damage perimeter
- Responsibility for the call center in Damage department
- Preparation of the regular reports and analysis
- Work with internal systems and databases, implementation of new Hippos modules and other systems
- Responsible for the communication with particular countries and internal clients concerning the harmonization process
- Regular evaluation of KPIs towards the subordinates and countries supported by Arval Regional center
- Leadership and further career development of a key employees within the perimeter
- Managing to fulfill and respect SLA towards the countries supported by Arval Regional Center
- Traveling to the countries within Europe
Employee perks, benefits
Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork
5 weeks of vacation
Yearly bonus
Language courses
Multisport Card for active free time /50% of costs is covered by company/
Food voucher of value 4,- € per every working day - fully covered by Arval
Fruit Days – fresh fruits once week delivered to the office
Free water, coffee & tea in the office
The full benefit plan will be introduced during the interview
5 weeks of vacation
Yearly bonus
Language courses
Multisport Card for active free time /50% of costs is covered by company/
Food voucher of value 4,- € per every working day - fully covered by Arval
Fruit Days – fresh fruits once week delivered to the office
Free water, coffee & tea in the office
The full benefit plan will be introduced during the interview
Information about the selection process
Only successful candidates will be contacted.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Educational Specialization
Automotive/ Economics / Business
Language skills
English - Advanced (C1) and Slovak - Proficiency (C2)
Other knowledge
Microsoft PowerPoint - Advanced
Microsoft Excel - Advanced
Microsoft Excel - Advanced
Personality requirements and skills
- Sociable, service oriented, flexible
- Negotiation skills
- Entrepreneurial thinking
- Structured way of working
- Fast acting
- Ability to handle various levels of communication
- Sense of duty
Advertiser
Brief description of the company
The everyday mission of the Arval team is to think of and introduce solutions which simplify and optimize services associated with auto mobility.Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – professionals, SMEs and large international corporates – tailored solutions that optimise their employees' mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 28 countries by over 4,000 employees, and in 14 other countries through a network of partners. Arval’s total leased fleet adds up to over 1 000,000 vehicles throughout the world.
Number of employees
250-499 employees
Contact
ID: 3820703
Posting date: 28.2.2020
2020-02-28
location: Bratislava Position: Department Manager, Project Manager, Quality Control/ISO Manager, Risk Manager, Team leader Company: ARVAL COMPETENCE CENTER
Basic salary component (gross): 2 500 EUR/month