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Driver Desk Specialist /Hungarian Language essential/
Place of work
Pribinova 19, Bratislava
Pribinova 19, Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
From 1250 EUR
From 1250 EUR
Information about the position
Job description, responsibilities and duties
As a Driver Desk Operator:
- You will be part of the international driver contact centre whose purpose is to deliver a high level of satisfaction to our drivers by providing a rapid and reliable service for their every-day mobility needs.
- You will be the first point of contact for all driver contact. Key activities include:
- ensuring and managing routine and exceptional maintenance operations in relation with Drivers in 3 countries
- checking agreed delivery time with car dealer and record changes into system and inform driver and client
- supporting drivers in the process of accident declaration
- managing appointments with drivers for new vehicle deliveries
- management of post event driver surveys including follow up of feedback
- processing of incoming fines
- management of requests for rental and relief vehicles
- Informing drivers about regular technical checks and seasonal tyre changing
- Management of various driver’s requests linked to usage of the vehicle
- service booking
- vehicle breakdown
- accident
- fuel card extension, blocking
- provide technical information and advice
- Management of assistance services and mobility of the driver
- You will also host and direct customer supplier calls to other Arval teams
Employee perks, benefits
- international environment
- language courses on site
- trainings
- teambuildings and company events
- 25 days of vacation for all
- fruit days
- coffee and tea in the kittchens for free
- 4x sick days
- home office
- 4eur lunch tickets
Information about the selection process
Vopred ďakujeme za zasielanie štruktúrovaného životopisu v slovenskom a anglickom jazyku. Do predmetu správy uveďte, prosím, názov pracovnej pozície, o ktorú sa uchádzate.
Do životopisu vložte nasledovný text:
" Týmto dávam súhlas spoločnosti ARVAL SLOVAKIA, s.r.o. k spracovaniu mojich osobných údajov v databáze uchádzačov o zamestnanie t.j. k ich ukladaniu na nosiče dát, uchovávaniu, vyhľadávaniu v nich, triedeniu, kombinovaniu a likvidácií v zmysle Zákona č.428/2002 Zb. o ochrane osobných údajov. Súhlas je daný na dobu určitú po dobu 3 rokov. Po období 3 rokov budú údaje vymazané. Súhlas je možné kedykoľvek písomne odvolať kontaktovaním spoločnosti ARVAL."
Kontaktovať budeme len kandidátov, ktorých sa rozhodneme pozvať na osobné stretnutie. Ďakujeme za pochopenie.
Oslovovať budeme iba vybraných kandidátov!
Do životopisu vložte nasledovný text:
" Týmto dávam súhlas spoločnosti ARVAL SLOVAKIA, s.r.o. k spracovaniu mojich osobných údajov v databáze uchádzačov o zamestnanie t.j. k ich ukladaniu na nosiče dát, uchovávaniu, vyhľadávaniu v nich, triedeniu, kombinovaniu a likvidácií v zmysle Zákona č.428/2002 Zb. o ochrane osobných údajov. Súhlas je daný na dobu určitú po dobu 3 rokov. Po období 3 rokov budú údaje vymazané. Súhlas je možné kedykoľvek písomne odvolať kontaktovaním spoločnosti ARVAL."
Kontaktovať budeme len kandidátov, ktorých sa rozhodneme pozvať na osobné stretnutie. Ďakujeme za pochopenie.
Oslovovať budeme iba vybraných kandidátov!
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Language skills
Hungarian - Advanced (C1) and Slovak - Proficiency (C2) and English - Upper intermediate (B2)
Other knowledge
Microsoft Outlook - Advanced
Microsoft Word - Advanced
Microsoft Word - Advanced
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- strong customer service orientation
- willingness to learn / develop
- good communication skills (oral and written)
- positive-critical attitude
- team player
- ability to sense the client's needs
- flexibility towards colleagues
- well organized
- analytical skills
- ability to react
Advertiser
Brief description of the company
The everyday mission of the Arval team is to think of and introduce solutions which simplify and optimize services associated with auto mobility.Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – professionals, SMEs and large international corporates – tailored solutions that optimise their employees' mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 28 countries by over 4,000 employees, and in 14 other countries through a network of partners. Arval’s total leased fleet adds up to over 1 000,000 vehicles throughout the world.
Number of employees
250-499 employees
Contact
ID: 3598989
Posting date: 25.9.2019
2019-09-25
location: Bratislava Position: Administrative Worker, Official, Assistant, Call Operator, Customer Support Specialist, Helpdesk Operator Company: ARVAL COMPETENCE CENTER
Basic wage component (gross) and other rewards: From 1250 EUR