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FBA Defect Reduction teamleader
Amazon /Slovakia/ s.r.o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Wage (gross)
2 250 EUR/monthBase pay for this position starts from EUR 2250 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.
2 250 EUR/monthBase pay for this position starts from EUR 2250 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.
Information about the position
Job description, responsibilities and duties
FBA Seller Engagement team is looking for an enthusiastic candidate to join the part of the Fulfilment by Amazon team based in Bratislava.
Your responsibilities include:
· Managing a team of Defect Reduction specialists, providing leadership and administrative support, focusing on career development
· Focusing on performance management and operational optimization;
· Driving quality within the coaching process with regular audits;
· Liaising with tech team to improve coaching related processes;
· Continuous improvements - enforce vendor and product compliance standards with FBA Selling Partners.
Your responsibilities include:
· Managing a team of Defect Reduction specialists, providing leadership and administrative support, focusing on career development
· Focusing on performance management and operational optimization;
· Driving quality within the coaching process with regular audits;
· Liaising with tech team to improve coaching related processes;
· Continuous improvements - enforce vendor and product compliance standards with FBA Selling Partners.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
BASIC QUALIFICATIONS
· 1+ year as team manager or acting as a manager
· 1+ year with successful experience in driving projects (operations)
· Seller / Vendor / Customer Support experience
· Strong business judgement
· Excel, Analytic, SQL
· Solution oriented and creative
· Fluent in English with excellent communication skills
PREFERRED QUALIFICATIONS
· The ideal candidate will have experience in virtual research, analyzing data, seller communication and a strong customer focus.
·
· He or she will be an inspiring team member and adapt quickly reacting to a changing environment.
·
· Additionally, he or she will have a background in FBA and a proven sense of delivering operational excellence.
· 1+ year as team manager or acting as a manager
· 1+ year with successful experience in driving projects (operations)
· Seller / Vendor / Customer Support experience
· Strong business judgement
· Excel, Analytic, SQL
· Solution oriented and creative
· Fluent in English with excellent communication skills
PREFERRED QUALIFICATIONS
· The ideal candidate will have experience in virtual research, analyzing data, seller communication and a strong customer focus.
·
· He or she will be an inspiring team member and adapt quickly reacting to a changing environment.
·
· Additionally, he or she will have a background in FBA and a proven sense of delivering operational excellence.
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 3931181
Posting date: 30.6.2020
2020-06-30
location: Bratislava Position: Process Manager, Quality Manager, Team leader Company: Amazon /Slovakia/ s.r.o.
Basic salary component (gross): 2 250 EUR/month