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Italian Fashion Quality Manager
Amazon /Slovakia/ s.r.o.
Place of work
Námestie 1. mája 18, Bratislava
Námestie 1. mája 18, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Amazon's Seller Marketplace is a large and fast growing business where millions of customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. In this context Amazon is looking for a talented, Italian speaking Listing Account Specialist based in Bratislava, Slovakia to support the international Seller business on the European Amazon websites and bring improvements to the existing product catalog.
The Fashion Quality Account Manager will work with our external partners (Sellers) to improve the quality of their product pages (listings) on Amazon. They will educate Sellers on the advantages of high-quality listings and identify the causes of poor listing quality. They will advise Sellers on the technical aspects of listing improvement and report progress to internal stakeholders. The Fashion Quality Account Manager will also interface with internal technical and business teams around the globe and contribute to platform changes and improvements.
Tech-savvy candidates with great interpersonal skills should apply.
Responsibilities:
Actively manage a portfolio of international Sellers whose listings need improvement
Clearly communicate the benefits of high-quality listings to sellers
Work with sellers to define timelines and corrective actions
Identify root causes of listing problems and drive resolution
Maintain service levels defined per project and ensures consistent quality of delivery
Engage with internal and external customers/teams to define requirements, test data integrity, and verify business processes
The Fashion Quality Account Manager will work with our external partners (Sellers) to improve the quality of their product pages (listings) on Amazon. They will educate Sellers on the advantages of high-quality listings and identify the causes of poor listing quality. They will advise Sellers on the technical aspects of listing improvement and report progress to internal stakeholders. The Fashion Quality Account Manager will also interface with internal technical and business teams around the globe and contribute to platform changes and improvements.
Tech-savvy candidates with great interpersonal skills should apply.
Responsibilities:
Actively manage a portfolio of international Sellers whose listings need improvement
Clearly communicate the benefits of high-quality listings to sellers
Work with sellers to define timelines and corrective actions
Identify root causes of listing problems and drive resolution
Maintain service levels defined per project and ensures consistent quality of delivery
Engage with internal and external customers/teams to define requirements, test data integrity, and verify business processes
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and Italian - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Expert
Personality requirements and skills
Basic Qualifications
Young professional with Bachelor /Under-graduate degree
Fluency in written and oral Italian, together with English as the company language
Advanced computer literacy in Microsoft Office (especially MS Excel) applications
Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
Excellent communication skills with the ability to face internal and external partners in a professional and mature manner.
Ability to work cross-functionally and with a wide range of employees with different skill sets
Preferred Qualifications
Work experience in a technical account management position or similar is a plus
Basic understanding of eCommerce and B2B Communication (XML and Webservices)
Young professional with Bachelor /Under-graduate degree (preferably in Computer Science, Business, Engineering or Mathematics)
nice to have: SQL basic, Java, PMI
Young professional with Bachelor /Under-graduate degree
Fluency in written and oral Italian, together with English as the company language
Advanced computer literacy in Microsoft Office (especially MS Excel) applications
Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required
Excellent communication skills with the ability to face internal and external partners in a professional and mature manner.
Ability to work cross-functionally and with a wide range of employees with different skill sets
Preferred Qualifications
Work experience in a technical account management position or similar is a plus
Basic understanding of eCommerce and B2B Communication (XML and Webservices)
Young professional with Bachelor /Under-graduate degree (preferably in Computer Science, Business, Engineering or Mathematics)
nice to have: SQL basic, Java, PMI
Advertiser
Brief description of the company
At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
All open positions together with a job description and contact details can be found on www.amazon.jobs.
Number of employees
1000 and more employees
ID: 3019404
Posting date: 18.4.2017
2017-04-18
location: Bratislava Position: Administrative Worker, Official Company: Amazon /Slovakia/ s.r.o.