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First level Support Specialist
Affinity Analytics, s.r.o.
Place of work
Štúrova 27, Staré Mesto
Štúrova 27, Staré Mesto
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
900 EUR
900 EUR
Information about the position
Job description, responsibilities and duties
We are looking for candidate who will work in our customer care team on first level support position. Candidate should handle email requests, Olark chat requests, In-coming phone calls, Google Captcha logins, verify insurance passwords etc. We also looking for someone who is okay with night shift becuse this position is suited for the US time. We prefer candidate with great english communication skills and candidate who can handle stress.
Working Time: from 14:00 - 22:00
Working Time: from 14:00 - 22:00
Employee perks, benefits
Fitness benefit bonus
Fitbit Charge 2 electronic bracelet
Kindle
Food vouchers fully paid by employer
Reimbursement of language courses
Refreshment at the workplace
2 annual team building trips—past trips included skiing in Poland, waterskiing, winter activities in the Tatras.
Team dinners every month.
Quarterly bonuses after 6 months
Fitbit Charge 2 electronic bracelet
Kindle
Food vouchers fully paid by employer
Reimbursement of language courses
Refreshment at the workplace
2 annual team building trips—past trips included skiing in Poland, waterskiing, winter activities in the Tatras.
Team dinners every month.
Quarterly bonuses after 6 months
Information about the selection process
In case you are interested in this position, please fill in the following test (link bellow ). When you complete the test, you are automatically added to our applicant database. There is no need to apply via Profesia again.
https://www.optimizehire.org/apply-job?i=MTQzOQ%3D%3D
https://www.optimizehire.org/apply-job?i=MTQzOQ%3D%3D
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Advanced (C1)
Personality requirements and skills
responsibility
teamwork
resistance to stress
ability to work at night
communicative
teamwork
resistance to stress
ability to work at night
communicative
Advertiser
Brief description of the company
ABB Optical Group in the United State is a leading provider of optical products, services and business solutions in the eye care industry. ABB operates through three business pillars: ABB Contact Lens, ABB Labs and ABB Business Solutions. ABB is focused on the future of eye care professionals, helping them succeed by making practices more efficient and assisting providers to effectively navigate market changes. Visit abboptical.com for more information.
We have a unique platform that leverages many of the latest Amazon Web Services technologies to address some of the most challenging marketing and security needs in the United States. We use some of the newest Amazon technologies—Aurora, EBS, EC2, SES and many more. We also work on multi-channel messaging with SMS, IVR using the Twilio platform. If you want to transform your career and get an opportunity be part of an American company and American culture, then come visit us.
Our joint-headquarters are in Coral Springs, Florida in the United States and Kosice, Slovakia. Today, more than 1,500 providers in the United States depend on our technology and our dynamic team to help them provide exceptional care for their patients.
We have a unique platform that leverages many of the latest Amazon Web Services technologies to address some of the most challenging marketing and security needs in the United States. We use some of the newest Amazon technologies—Aurora, EBS, EC2, SES and many more. We also work on multi-channel messaging with SMS, IVR using the Twilio platform. If you want to transform your career and get an opportunity be part of an American company and American culture, then come visit us.
Our joint-headquarters are in Coral Springs, Florida in the United States and Kosice, Slovakia. Today, more than 1,500 providers in the United States depend on our technology and our dynamic team to help them provide exceptional care for their patients.
Number of employees
25-49 employees
ID: 3307011
Posting date: 10.8.2018
2018-08-10
location: Štúrova 27, Staré Mesto Position: Customer Support Specialist, IT/Technical Support Specialist Company: Affinity Analytics, s.r.o.
Basic wage component (gross) and other rewards: 900 EUR