HR Contact Center Administrator with English and Dutch

For one of our clients we are looking for a driven person to become first line support for internal employees in all HR queries.

Job description:

- responsible for answering the phone calls/emails addressed to ERC (HR basic questions)
- receive HR queries in English and Dutch via phone, email or other communication channels
- resolve HR queries by referring to documentation such as frequently asked questions and standard operating procedures

Requirements:

- Fluent in English and Dutch
- Bachelor’s Degree and/or relevant working experience
- Computer literacy (Windows, Microsoft Office, Outlook)
- Customer service experience preferred
- Ability to work in international teams where team members are in different locations and belong to different cultures
- Flexibility

- Employee referral program bonus
- Life insurance
- Medical care
- Possible internal and/or international growth

Administrative and support service activities

Established, international company operating in many countries around the world. It focuses on building a first-class customer experience. They are looking for a talented person in their team who is smart, focused on results and will profess a corporate culture.