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Customer Service Representative - US working time
Talent Solutions - ADECCO
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
From 1150 to 1420 Eur/Gross (deppending on your level of English and experience) + late shift bonuses
From 1150 to 1420 Eur/Gross (deppending on your level of English and experience) + late shift bonuses
Information about the position
Job description, responsibilities and duties
Our client, a world leader in communications, media and entertainment, is looking for customer care representatives to join their Slovak team. Enjoy working in international enviroment and supportive team? Do you have a strong verbal communication skills? We are looking for you!
Your daily tasks will include also:
• Helping international customers with their requests
• Identifying customers’ needs, clarify information, research every issue and providing solutions
• Building relationships with your customers
• Using your knowledge about the company products to solve every problem
(You will get a great AWARD-WINNING TRAINING)
• Working 8-hours shift schedule from 13.00 to 1.00 (from Mon to Fri)
Your daily tasks will include also:
• Helping international customers with their requests
• Identifying customers’ needs, clarify information, research every issue and providing solutions
• Building relationships with your customers
• Using your knowledge about the company products to solve every problem
(You will get a great AWARD-WINNING TRAINING)
• Working 8-hours shift schedule from 13.00 to 1.00 (from Mon to Fri)
Employee perks, benefits
• Special occasion contribution (marriage and child birth)
• Universal vouchers
• Compensation for income loss due to sickness
• Meal contribution
• Special working time contribution
• Relocation package
• Cultural activities
• Sports activities
• Company events
• Life insurance
• Referral bonus
• Universal vouchers
• Compensation for income loss due to sickness
• Meal contribution
• Special working time contribution
• Relocation package
• Cultural activities
• Sports activities
• Company events
• Life insurance
• Referral bonus
Company on whose behalf the position is being filled
Telecommunications
A global award winning North-American corporation
A global award winning North-American corporation
Requirements for the employee
Candidates with education suit the position
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Fluent English is the must
• Problem solving skills
• Strong communication skills
• Basic knowledge o f communication technology (e.g. media, internet, telephony)
• Previous experience in a customer support role is advantage
• Customer focus and adaptability to different personality types
• Problem solving skills
• Strong communication skills
• Basic knowledge o f communication technology (e.g. media, internet, telephony)
• Previous experience in a customer support role is advantage
• Customer focus and adaptability to different personality types
Advertiser
Brief description of the company
Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Number of employees
50-99 employees
ID: 3760048
Posting date: 19.9.2019
2019-09-19
location: Bratislava Position: Call Centre Supervisor, Call Operator, Customer Support Specialist, Helpdesk Operator Company: Talent Solutions - ADECCO
Basic wage component (gross) and other rewards: From 1150 to 1420 Eur/Gross (deppending on your level of English and experience) + late shift bonuses