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Customer Service Specialist with English and German language (also without previous experiences)
Talent Solutions - ADECCO
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
Asap
Asap
Wage (gross)
1300 €/brutto
1300 €/brutto
Information about the position
Job description, responsibilities and duties
Our client, global company specialises in full service vehicle leasing, is looking for comunicative and customer oriented English - German Language speakers. Enjoy working in a friendly atmosphere, dynamic enviroment and supportive team? We are looking for you!
Your main responsibilities will be:
• supporting drivers, providing a rapid and reliable service for their every-day mobility needs
• ensuring and managing routine and exceptional maintenance operations in relation with drivers in 3 countries
• supporting drivers in the process of accident declaration
• managing appointments with drivers for new vehicle deliveries
• management of post event driver surveys including follow up of feedback
• management of requests for rental and relief vehicles
• informing drivers about regular technical checks
• management of various driver’s requests linked to usage of the vehicle
• management of assistance services and mobility of the driver
Your main responsibilities will be:
• supporting drivers, providing a rapid and reliable service for their every-day mobility needs
• ensuring and managing routine and exceptional maintenance operations in relation with drivers in 3 countries
• supporting drivers in the process of accident declaration
• managing appointments with drivers for new vehicle deliveries
• management of post event driver surveys including follow up of feedback
• management of requests for rental and relief vehicles
• informing drivers about regular technical checks
• management of various driver’s requests linked to usage of the vehicle
• management of assistance services and mobility of the driver
Employee perks, benefits
• language courses on site
• training
• teambuildings and company events
• 25 days of vacation for all
• fruit days
• coffee and tea in the kittchens for free
• 4x sick days
• home office
• 4 eur lunch tickets
• training
• teambuildings and company events
• 25 days of vacation for all
• fruit days
• coffee and tea in the kittchens for free
• 4x sick days
• home office
• 4 eur lunch tickets
Company on whose behalf the position is being filled
Financial consultancy, intermediation of financial services and insurance
International company specialises in full service vehicle leasing.
International company specialises in full service vehicle leasing.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Language skills
German - Upper intermediate (B2) and English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• fluent in German and English
• strong customer service orientation
• good communication skills (oral and written)
• positive attitude
• team player
• ability to sense the client's needs
• flexibility towards colleagues
• well organized
• analytical skills
• strong customer service orientation
• good communication skills (oral and written)
• positive attitude
• team player
• ability to sense the client's needs
• flexibility towards colleagues
• well organized
• analytical skills
Advertiser
Brief description of the company
Talent Solutions has been operating in Slovakia since 2002, and it has built a network of nine branches and onsite offices throughout the country.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Talent Solutions has proven to be a flexible and unbiased company with respect for the specific characteristics and requirements of the Slovak job market, without compromising on the quality of services.
Even after many years on the market, we have not deviated from our mission to anticipate our clients’ needs and adhere to the highest standards that guarantee individual effective solutions.
Number of employees
50-99 employees
ID: 3647093
Posting date: 28.6.2019
2019-06-28
location: Bratislava Position: Administrative Worker, Official, Assistant, Call Operator Company: Talent Solutions - ADECCO
Basic wage component (gross) and other rewards: 1300 €/brutto