Transport admin and Customer Service Employee

Action Logistics Slovakia

Place of work
Letisko M. R. Štefánika (BTS), Ivanská cesta, Bratislava
Contract type
full-time
Start date
01-06-2021
Wage (gross)
From 768 EUR/month

Information about the position

Job description, responsibilities and duties

Notice: We only consider applications made in English during our recruitment process!

Today, Action operates around 400 stores in Germany and Poland, serviced mainly from our existing DC’s in Biblis (Mannheim area), and Peine (Hannover area). Later this year our new DC in Bratislava (Slovakia) will be opened to further support our growth as it enables Action to increase the number of stores to shorten lead-times to stores and to reduce distribution costs.

In order to optimize outbound transport to our stores, we will have a local transport team in place headed up by a Team Lead Transport. The Employee Admin/Customer service Transport reports directly to the Team Lead Transport.

Objective:

The main focus of the role is to execute the administrative and customer service tasks in relation to the daily transport for delivering the stores out of the Bratislava DC. The Employee takes care of the daily administration around transport operations and takes care of customer service tasks to inform stores (via store operations) about delivery issues with the stores. He/she works closely together with the colleagues in the transport team, the transport partners and the central administration (self-billing team) in the central transport team in our International Head Quarters

Responsibilities:

Administration
• Take care of the administrative tasks in the team: way bill administration, admin of performance and operational data (e.g. arrival/departure times) required for payment of transport partners and/or performance reporting;
• Complete and send out daily performance reports on the status of transport operations.

Customer service
• Inform stores (via store operations) about delivery issues.

Requirements:

• Senior vocational level in combination with 3 years of relevant work experience (preferably in a similar role);
• Candidates should preferably be Slovak/ Czech native speaking and fluent in English;
• Is very punctual and disciplined in the task;
• Works effectively together with transport partners and warehouse employees to reach the common objectives;
• Is strict in “agreement is agreement”.

Employee perks, benefits

To be discussed during interview.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

Slovak - Advanced (C1) and English - Intermediate (B1)

Advertiser

Brief description of the company

Action is Europe’s big retail hit. In 30 years we’ve grown from a small group of shops in the Dutch province of Noord-Holland, to the best and fastest-expanding retail chain in Europe. From a handful of stores to over 2,300 stores in 11 countries (the Netherlands, Belgium, Luxembourg, Germany, France, Austria, Czech Republic, Italy, Poland, Spain and Slovakia). And we’re adding more every day. We haven’t achieved this alone. Today, we have nearly 80,000 enthusiastic employees helping us build on our success. They expand their borders every day to ensure our clients are happy and satisfied.
ID: 3783298  Posting date: 18.1.2021  Basic salary component (gross): 768 EUR/month