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Infrastructure Support Engineer (L3 Support)

Place of work
Bratislava
Contract type
full-time

POSITION
DESCRIPTION

The Data services engineer is a member of regional EMEA Regional Data Services (server) team, which is responsible for all server related issues (operations, 2nd and 3rd level support).

The engineer will be working in a group of server experts locally and within other EMEA countries to cover the required server functionalities in the region.

WHAT WILL
YOU DO

• Troubleshoot complex issues on the below mentioned operating systems.
• Installation of related patches and updates to server infrastructures.
• Perform server related regular operational tasks on the infrastructure across the team’s managed locations.
• Create related documentation of the existing and planned environment.
• Maintain existing documentation of the server infrastructures.
• Participate on preparation and evaluation of technical design for new projects and its possible improvements.
• Communicate and cooperating with other IT teams, like customer support, network team, security team, architecture team for to reach common goals.
• Active participation in the capacity planning for the server infrastructure, suggest where required server upgrades and other mitigating steps.
• Review and propose recommendations for to promote effective utilization of the server resources and thus limiting possible server issues.

WHAT WE
EXPECT

• Experience in Windows or Linux server operating systems in Datacenter level implementations (2016/2019).
• Experience in Active directory, DNS services, DHCP services.
• Understanding of Datacenter level virtualized solutions based on VMware and Hyper-V.
• Basic to intermediate knowledge Linux (Red Hat/Ubuntu server) deployment and administration will be an advantage.
• Knowledge in Backup and Web filtering technologies will be an advantage.
• Certifications and working knowledge of Cloud-based technologies is an advantage – Microsoft/Google/AWS
• Understanding of Networking fundamentals – IP Addressing & Network topologies.
• Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations).
• Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.
• Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame.
• Ability to work in international and cross-cultural team and environment.
• Communicative, with good time management and prioritization skills.

WHAT WE
OFFER

Salary
1 750 EUR/monthAccenture offers a competitive compensation package. As required by the Slovak law we hereby state, that the legal monthly minimum gross base pay ranges from 1750€ depending on your professional and personal qualifications in the required areas.

Recognition:
• Guaranteed Paid overtime or overtime vacation
• Cafeteria – Budget for benefits based on your choice
• Transparent bonus structure
• Refer-a-Friend – get a bonus in the employee referral program
• Loyalty presents
Flexibility
• Flexible working arrangements (Flex-work, Home Office)
• Option to participate on projects abroad
Future:
• Wide range of leading-edge trainings (including various language
course)
• Teambuilding activities
• Regular performance management and evaluation process
• Ongoing career guidance and mentoring
Family & Health:
• Multisport card which grants an access to hundreds of different
gyms, studios and swimming pools
• Three self-recovery days without doctor‘s note
• Sick leave compensation
• Family oriented benefits (Wedding and New baby bonus, Inhouse day care)

Interested?

Apply for this job
ID: 4038262  Posting date: 5.5.2021  Basic salary component (gross): 1 750 EUR/month