Community Manager Zomato

Zomato Slovakia s. r. o.

Place of work
Medena 18, Bratislava
Contract type
full-time
Start date
ihned

Information about the position

Job description, responsibilities and duties

Responsibilities:

To become the face of Zomato in the city, delivering Zomato's almost obsessive customer delight to users and merchants throughout the city
As the face and voice of Zomato, you will need to build your personal brand and Zomato identity through social media activity to engage users and increase brand visibility.
Managing outbound and inbound user communication in the initial stages of Zomato's presence in your city. Helping address feedback and queries, and most importantly, being a trusted companion to the city's food community
Being on the pulse of current food, social, and cultural trends and events, and weaving Zomato's and your own presence into them
Attending events, Zomato hosts or participates in, both offline and online – foodie meetups, conferences, blogger events, or even Google Hangouts, for example
Conceptualizing, coordinating, and hosting unique and memorable dining experiences for members of the Zomato community
As the face and voice of Zomato, you will need to build your personal brand and Zomato identity through social media activity to engage with users and increase brand visibility
Monitoring events where Zomato can participate/be a part of
Building and maintaining a healthy community of relevant food, technology and lifestyle bloggers and opinion leaders
Requirements:

1.5 - 3 years of relevant work experience in Community Management or any other customer-centric role. Prior experience in the startup/food/lifestyle space is a plus
Brilliant communication skills – written, spoken, and interpersonal
Pleasant personality with cheerful disposition
The ability to connect with people and be the person everyone wants to be friends with
A passion for food, tech, creative ideas, and getting shit done
Strong and active presence on online social channels
Being comfortable working in a fast-paced role with moving targets and changing deadlines
You will need to be super organised, because this is a multi-tasking role that involves collaborating and being awesome with teams across geographies and time zones

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or Slovak - Upper intermediate (B2)

Advertiser

Brief description of the company

Zomato (http://www.zomato.com/) is an online and mobile restaurant search and discovery service, providing in-depth information for over 1 million restaurants across 22 countries. Zomato's core content features include menus, photos, and geocoded coordinates for restaurants. Users can rate and review restaurants, as well as create their own network of foodies. Latest social features on Zomato include checking in at restaurants with friends and a personal foodie timeline which saves users' favourite food memories.

Zomato currently serves over 80 million monthly visitors globally, who use the website and mobile apps to search for places to go out for a meal, get home delivery, catch up at a cafe, or enjoy the local nightlife. A highly targeted platform makes it convenient for restaurateurs to interact effectively with customers searching for dining options.

Zomato was founded in 2008 by Deepinder Goyal and Pankaj Chaddah. The company is present in over 100 cities across Europe, Asia, Americas, Australi & New Zealand.

Number of employees

3-4 employees
ID: 2079909  Dátum zverejnenia: 14.4.2015