Technical Customer Support

XAL Eastern Europe k.s.

Place of work
Varšavská 5, 831 03 Bratislava, Slovenská republika, Bratislava
Contract type
full-time
Start date
immediate
Wage (gross)
Salary offered by agreement.

Information about the position

Job description, responsibilities and duties

Main responsibilities will include:

• Preparing and handling quotes for XAL products
• Dealing with technical enquiries from specifiers and installers
• Handling product-related enquiries from our clients
• Giving on-site support with XAL products installation and handling on-site claims
• Working closely with the Austrian based technical team
• Working independently on new lighting projects

Employee perks, benefits

We offer:

• Strong, growing and stable international company
• Nice and friendly working atmosphere, modern environment
• Active daily usage of english
• Possibility of home office
• Occasional working travels abroad (trainings, exhibitions)
• Benefits for culture/relax/sport

Information about the selection process

If you are interested in this open position, please send us your CV and motivation letter English language.

Thank you in advance! 
Mgr. Miroslava Sabová
Office manager

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

lighting, electricity, electronics, customer service

Language skills

English - Upper intermediate (B2)

Other knowledge

Business correspondence - Basic
Typing - Advanced
Microsoft Outlook - Basic
Microsoft Excel - Basic
Microsoft Windows - Basic
AutoCAD - Advanced

Driving licence

B

Number of years of experience

1

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

We are looking for a candidate with:

• An education and background in electrical engineering and/or lighting
• Knowledge of AUTOCAD, and ideally RELUX or DIALUX
• Knowledge of Microsoft office and ideally an ERP system like Navision
• Understanding of the building industry
• Confidence in dealing with clients
• Willingness to learn
• Capability of working independently
• An interest in design and architecture
• A creative and open mind

Advertiser

Brief description of the company

XAL is a leading manufacturer of architectural lighting for retail, public spaces, offices and living environments. Working closely with lighting and interior designers, as well as architects, we supply high-end solutions that blend in with and support architectural concepts. Our headquarters are located in Austria with a number of subsidiaries and production facilities throughout the world.

Our office in Bratislava was established in 2007. Due to our continuous success we are now further expanding our team in order to provide the best possible service to our clients and further grow our business.

Number of employees

500-999 employees
ID: 1224376  Dátum zverejnenia: 4.11.2015  Základná zložka mzdy (brutto) a ďalšie odmeny: Salary offered by agreement.