Collection Officer

The Collection Officer is responsible for managing assigned portfolio segments to decrease delinquency and maximize collected amounts/ recovered assets while ensuring balanced customer service. He/ she is responsible for complying with defined service level standards.
Key Responsibilities:
• Follow up of overdue accounts
• Execute debt recovery
• Decide and initiate termination of contracts
• Manage best the trade-off between maximum collected amounts and customer satisfaction
• Ensure effective communication with clients and third parties, e.g. lawyers
• Liaise with customers, dealers and regulatory bodies in order to resolve disputes
• Follow up of dealers overdues concerning wholesale financing agreement
• Coordinate re-marketing activities
• Report monthly current debt position to Team Leader / Collection Manager

EDUCATION & PROFESSIONAL EXPERIENCE
• Degree in Economic Studies University or Law
• Minimum three years of experience working in an credit and collection function preferably in the finance/ leasing industry
• Credit and collection experience in commercial finance industry or related field is preferred

COMPETENCIES & SKILLS
• Good knowledge of financial service products & services and collection procedures
• Profound knowledge of and experience in credit and collection
• High level of PC skills (Microsoft Excel, PowerPoint)
• Advanced level of English (oral/written)

Please submit your CV in English. We will contact only candidates fulfilling all the requirements.