Service Dispatcher with Dutch

Vertiv Slovakia, a.s.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Role Statement:
• Daily schedule and assign jobs to Customer Engineers and subcontractors in order to meet the Customer requirements for contracts, repairs, emergency calls, warranties

Key Duties & Responsibilities
• Process new orders in well-timed manner
• Raise purchase orders for material and subcontractors following Company Policies
• Control staff holidays, absence, sick leave and co-ordinate with Service Operations Manager
• Answer phone calls from Customer to solve emergency cases
• Invoice Customers as soon as a job has been completed and close relevant Service requests.
• Be responsible for van stocks inventory

Job Requirements
• School Background: secondary technical school
• Language skills: fluent in the Dutch language; Good English
• Technical / Functional skills:
- Minimum 2-3 years working experience (1 for graduates)
- Computer Literate: All office associated programs, ERP systems
- Able to manage people and coordinate/run projects
- Well organized and able to work under pressure

- Customer service oriented; Telephone skills; ability to organize time

Employee perks, benefits

* work within a professional and international team, friendly colleagues and managers
* benefit package (Summer Party, Christmas Party, Social events, fitness club card, Breakfast @ Emerson and further more.)
* flexible working hours
* language courses and corporate trainings
* just 37.5 hours per week
* market competitive salary of course

Information about the selection process

If you are interested in joining our shared services organization and feel that international environment is the right place for you, then please send us your CV in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

economic, technical

Language skills

Dutch - Advanced (C1) and
English - Intermediate (B1)

Personality requirements and skills

Required experience:
At least 1 year of professional experience in commercial area (would be an advantage)

Technical / Functional skills:
PC literacy (excellent knowledge of Microsoft office required)
Preferred knowledge of ERP system ((JDE/Oracle)/As400 system

Personal skills:
Ability to build a team environment and use participatory decision-making
Very strong customer oriented thinking
Strong team player with commitment and a positive attitude
Organization skills, quick orientation in problems, good time management
Excellent problem solver and stress resistant
Flexible and effective learning of new things and adapting to new conditions
Well organizer and precise with good administrative skills


Brief description of the company

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup.
We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $4.4 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Whether you’re an established professional looking for a career change, an undergraduate student exploring options or recently received your MBA degree, you’ll find a variety of opportunities at Vertiv. Explore them now and join our team of 27,000 employees in making the future of our customers’ business possible.

Vertiv Slovakia has more than 20 years of history in Slovakia. We have manufacturing plant in Nove Mesto nad Vahom, where are employed more than 1000 employees and Shared Service Centre for region EMEA was established in Bratislava 10 years ago.

For more information visit our website

Number of employees

1000 an more employees

Company address

Vertiv Slovakia, a.s.
Apollo BC II, Prievozská 4/D
821 09 Bratislava
ID: 2734458   Dátum zverejnenia: 24.10.2016