Data Analyst

Data Analyst provides support to the Program Management team members to effectively drive network service and delivery performance, champion internal/external process improvements, customer experience, and improve operational expenses. The Data Analyst assembles service quality reports, processes general tasks related to customer needs.


- create or analyze reports for either the customer, Program Manager or other UPS function
- review information to identify potential causes for performance fluctuations, trends or other requirements
- review data generated from reports to identify discrepancies in line with the reporting requirements
- work directly with the Customer when needed (e.g. participating in Conference Calls)
- communicate reports and analyses content with relevant management teams to discuss data findings and obtain feedback
- prepare presentations for business reviews meetings


- university degree in relevant field of study or previous experience on similar position is an advantage
- fluent in English and Slovak/Czech native speaker
- advanced knowledge of MS Office
- knowledge of SQL is an advantage
- strong analytical skills
- good communication skills
- detail oriented
- ability to work on his/her own and also as part of a team


- background of large international company
- competitive compensation
- opportunity for personal and professional growth
- personal approach and friendly atmosphere

http://kariera.jobs.cz/pd/1186730771?rps=183&source=10&exportID=0