Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Client Journey Specialist
Place of work
Bajkalská 29/A, Bratislava
Bajkalská 29/A, Bratislava
Contract type
full-time
full-time
Start date
upon agreement
upon agreement
Information about the position
Job description, responsibilities and duties
Help us to create unique experience for our customers - Client Journey Specialist
Why specialist for client journeys:
Because we care about our clients.
Who are we looking for?
Do you know what does it mean to be a client? Are you OK with environment of permanent change and challenging stereotypes? Are you able to move things forward and make them happen? Are you able to look at things from different angles, e.g. can you imagine how client of a digital insurance company would like to submit a claim?
Yes?
So stand up from shadow and start the real work!
You will work with client´s processes; by using a client optic to analyze them from left to right, from top to bottom, from inside and outside. Your role is to optimize user experience and coordinate all resources to make client processes smooth and user friendly as much as possible.
You will co-operate with internal departments, functional managers and also with our third party vendors. You will plan your steps and manage the change. You will create a concept of the client processes.
Why specialist for client journeys:
Because we care about our clients.
Who are we looking for?
Do you know what does it mean to be a client? Are you OK with environment of permanent change and challenging stereotypes? Are you able to move things forward and make them happen? Are you able to look at things from different angles, e.g. can you imagine how client of a digital insurance company would like to submit a claim?
Yes?
So stand up from shadow and start the real work!
You will work with client´s processes; by using a client optic to analyze them from left to right, from top to bottom, from inside and outside. Your role is to optimize user experience and coordinate all resources to make client processes smooth and user friendly as much as possible.
You will co-operate with internal departments, functional managers and also with our third party vendors. You will plan your steps and manage the change. You will create a concept of the client processes.
Employee perks, benefits
Benefits for all:
With us, you will find the stable company with strong international background. At the same time, as local brand we have lot of opportunities to shape our business and we are hungry for innovations. We offer a lot of development opportunities and interesting challenges with respect of work life balance. We truly care about health and well being through several programs and benefits.
With us, you will find the stable company with strong international background. At the same time, as local brand we have lot of opportunities to shape our business and we are hungry for innovations. We offer a lot of development opportunities and interesting challenges with respect of work life balance. We truly care about health and well being through several programs and benefits.
Information about the selection process
Click below and discover client journeys!
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced
Microsoft PowerPoint - Advanced
Driving licence
B
Number of years of experience
2
Personality requirements and skills
What are our expectations?
We do expect that you are willing to learn every day.
You will win the opportunity when you:
• Have experience with changing the client processes inside or you have good analytical skills related to processesAre pro active and with strong drive for change
• Have experience with managing projects and handling with multiple tasks
• Know-how to make things happen
• Are able to communicate across the company on different levels
• Are not afraid to use English and make a call abroad if necessary
We do expect that you are willing to learn every day.
You will win the opportunity when you:
• Have experience with changing the client processes inside or you have good analytical skills related to processesAre pro active and with strong drive for change
• Have experience with managing projects and handling with multiple tasks
• Know-how to make things happen
• Are able to communicate across the company on different levels
• Are not afraid to use English and make a call abroad if necessary
Advertiser
Brief description of the company
Union zdravotná poisťovňa, a.s. je prvou zdravotnou poisťovňou na Slovensku ktorej 100% vlastníkom je zahraničná spoločnosť Eureko B.V. Povolenie na vykonávanie verejného zdravotného poistenia jej bolo udelené Úradom pre dohľad nad zdravotnou starostlivosťou dňa 13.02.2006. Eureko B.V., je súčasne majoritným akcionárom Union poisťovňe, a.s. Poisťovacia a finančná skupina Eureko B.V. je najväčšia poisťovňa v Holandsku, je lídrom na trhu zdravotného poistenia v Holandsku, Grécku a na ďalších rozvíjajúcich sa trhoch v strednej a východnej Európe.
Number of employees
250-499 employees
Company address
Union poisťovňa, a. s.
Karadžičova 10
813 60 Bratislava
Slovenská republika
Karadžičova 10
813 60 Bratislava
Slovenská republika
Contact
ID: 2271045
Dátum zverejnenia: 10.4.2017
2017-04-10
lokalita: Bratislava Pozícia: Business Analyst, Process Engineer, Process Manager, Product Development Specialist, Reinsurance Specialist Spoločnosť: Union