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French market Specialist for eurococ.eu
Translata, spol. s r.o.
Place of work
Aupark Tower, Einsteinova 24, 85101 Bratislava, Bratislava
Aupark Tower, Einsteinova 24, 85101 Bratislava, Bratislava
Contract type
full-time
full-time
Start date
by agreement
by agreement
Wage (gross)
fix + performance based bonus
fix + performance based bonus
Information about the position
Job description, responsibilities and duties
EuroCoc is looking for the right candidate to strenghten our French customer service team. With France being our major market, we need a helping hand. Successful candidate will be required to assist the customer service with various duties, but mainly:
- deal directly with french customers either by telephone, email, or company chat
- respond promptly to customer inquiries
- obtain and evaluate all relevant information to handle inquiries and complaints
- process orders, forms, applications and requests
- create, update and maintain customer details
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- manage administration
- communicate and coordinate with internal departments
- follow up on customer interactions
- deal directly with french customers either by telephone, email, or company chat
- respond promptly to customer inquiries
- obtain and evaluate all relevant information to handle inquiries and complaints
- process orders, forms, applications and requests
- create, update and maintain customer details
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- manage administration
- communicate and coordinate with internal departments
- follow up on customer interactions
Employee perks, benefits
english speaking environment and international team, good location of the company, team of young, project-oriented professionals
Information about the selection process
The company would like to thank to all applicants for their CVs and motivation letters. We will process and respond only to candidates who will be selected for personal interview.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and French - Advanced (C1)
Other knowledge
Business correspondence - Advanced
Microsoft Outlook - Advanced
Microsoft Excel - Basic
Microsoft Outlook - Advanced
Microsoft Excel - Basic
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Any other language is an asset ( we prefer Italian or Spanish language)
- Accuracy and close attention to detail
- Excellent communication skills
- Logical thought
- Confident and pleasant manner
- Flexible approach
- PC literacy
- Team Spirit
- Good organization skills
- Customer Service orientation
- Accuracy and close attention to detail
- Excellent communication skills
- Logical thought
- Confident and pleasant manner
- Flexible approach
- PC literacy
- Team Spirit
- Good organization skills
- Customer Service orientation
Advertiser
Brief description of the company
Why us? Translata
We bring understanding to the world
We understand many languages. And we want you to enjoy this feeling too. Our company aims to bring understanding to the world, and assist distant worlds in communicating together. Our professional translators and interpreters provide the highest service quality to our clients. We strive to continually enhance our quality and range of services - at prices that make sense.
We have been on the market for more than 15 years. We translate and interpret over 62 languages, as well as non-standard and exotic languages such as Pashto (Pakistan and Afghanistan), Papiamentu (Aruba, Bonaire), Tagalog (Philippines), Mongolian and Roma.
Translata provides three levels of guarantee: high quality of services, fast turn-around, and our team’s professional approach to customers. We’re happy assisting you in understanding the world.
We bring understanding to the world
We understand many languages. And we want you to enjoy this feeling too. Our company aims to bring understanding to the world, and assist distant worlds in communicating together. Our professional translators and interpreters provide the highest service quality to our clients. We strive to continually enhance our quality and range of services - at prices that make sense.
We have been on the market for more than 15 years. We translate and interpret over 62 languages, as well as non-standard and exotic languages such as Pashto (Pakistan and Afghanistan), Papiamentu (Aruba, Bonaire), Tagalog (Philippines), Mongolian and Roma.
Translata provides three levels of guarantee: high quality of services, fast turn-around, and our team’s professional approach to customers. We’re happy assisting you in understanding the world.
Number of employees
25-49 employees
ID: 3036632
Dátum zverejnenia: 28.4.2017
2017-04-28
lokalita: Bratislava Pozícia: Customer Support Specialist, Product Manager, Project Manager Spoločnosť: Translata, spol. s r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: fix + performance based bonus