General Manager of an incoming travel agency

- Business/expert activities
o Understands preparation and execution of programs, accommodation, conferences and other offers to clients
o Ensures high quality of tour agency and tour operator services is provided
o Efficiently and timely liaises and negotiates with major clients and suppliers
o Watches and reacts quickly and effectively to competitive environment
o Represents the company on personal meetings
o Participates in web, leaflets, reservation systems and other marketing materials and technologies development and preparation
o Ensures work is done effectively and professionally, checks client feedbacks and statistics daily
o Sometimes takes part in preparation and execution of fam-trips, inspections trips and other work-related activities outside of the office
o Liaise and engages with affiliated companies and public institutions
o Supervises and supports project managers in major projects and key accounts in cooperation with the team leader
o Responsible for treasury and tax issues
o Reports to the owners of the agency and provides them with feedback on all tasks given
o Maintains overall reporting system and brings up processes and business development and business adjustment improvement ideas

- Managing activities
o Provides for a complete run of the company
o Effectively leads, delegates, manages, supports and trains project managers team leader, main field salesmen and marketing manager
o Hires and releases staff
o Participates in development of business plans and strategies
o Responsible for execution of business plan and company strategy related to reservations/programs, field sales, client and product portfolio development, legal prerequisites
o Ensures efficiency of services execution and productivity of the teams, sets priorities while maintaining a complete overview of workload of staff reporting directly to them and orientational workload of all staff
o Ensures that set processes are rightly followed and permissions are received on time in a proper manner
o Advises its subordinates and helps to solve their problems and non-standard situations
o Serves as the first escalation point to staff reporting to them, and second escalation point to staff reporting to their subordinates
o Utilizes client and product synergies

- Opportunities for personal development
- Working with a support of a professional external consultant
- Work in a positive-energy industry, selling positive experiences
- Visible and measurable work results related to a bonus system
- Long-term perspective work for a solid company
- Open communication
- Team-based work
- Managing a unique and attractive product portfolio
- Office in the center of Bratislava

In case you consider this position, please send us your CV via email using the online form. We thank all applicants for their interest. Due to capacity reasons, we can contact only those applicants that will be invited for a personal meeting. We are looking forward to your CV and thank you for your understanding.

Tour4u, s.r.o., respects the Act No. 122/2013 CoL on personal data protection as later amended. Therefore, in order to have your CV included in our database, please state at the end of your CV the following text: "Týmto dávam súhlas Tour4u, s.r.o., na spracovanie, správu a archiváciu mojich osobných údajov uvedených v životopise po dobu 12 mes., v zmysle Zákona č. 122/2013 Zb.z. o ochrane osobných údajov v znení neskorších predpisov".