Team leader of project managers in incoming travel agency

TOUR4U, s.r.o.

Place of work
Panská 37, Bratislava
Contract type
trade licence

Information about the position

Job description, responsibilities and duties

- Business/expert activities
o Prepares and supervises execution of programs, accommodation, conferences and other offers to clients
o Ensures high quality of tour agency and tour operator services is provided
o Efficiently and timely liaises and negotiates with clients and suppliers
o Represents the company on personal meetings with clients and suppliers and other parties
o Takes care of tourists groups in the field
o Participates in web, leaflets and other marketing materials and technologies development and preparation
o Reports to the managing director of the agency and provides them with feedback on all tasks given
o Ensures regular contact with clients are maintained and feedback from clients received
o Prepares and takes part in fam-trips, inspections trips and other work-related activities outside of the office
o Liaise with drivers and other staff of the agency
o Prepares price and costs calculations of offers and other related documentation
- Managing activities
o Effectively leads, delegates, manages, supports and trains project managers
o Responsible for execution of a business plan and strategy related to reservations/programs
o Ensures efficiency of services execution and productivity of the team, sets priorities while maintaining a complete overview of workload of project managers
o Ensures that set processes are rightly followed
o Advises project managers and helps to solve their problems and non-standard situations
o Maintains reporting system and brings up processes and business development and business adjustment improvement ideas
o Serves as the first escalation point to staff reporting to them
o Oversees office environment, equipment, etc.

Employee perks, benefits

- Opportunities for personal development
- Working with a support of a professional external consultant
- Work in a positive-energy industry, selling positive experiences
- Visible and measurable work results related to a bonus system
- Long-term perspective work for a solid company
- Open communication
- Quick and professional solutions
- Team-based work
- Participation in fam-trips and direct contact with clients and suppliers
- Unique and attractive product portfolio
- Office in the center of Bratislava

Information about the selection process

In case you consider this position, please send us your CV via email using the online form. We thank all applicants for their interest. Due to capacity reasons, we can contact only those applicants that will be invited for a personal meeting. We are looking forward to your CV and thank you for your understanding.

Tour4u, s.r.o., respects the Act No. 122/2013 CoL on personal data protection as later amended. Therefore, in order to have your CV included in our database, please state at the end of your CV the following text: "Týmto dávam súhlas Tour4u, s.r.o., na spracovanie, správu a archiváciu mojich osobných údajov uvedených v životopise po dobu 12 mes., v zmysle Zákona č. 122/2013 Zb.z. o ochrane osobných údajov v znení neskorších predpisov".

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced
Microsoft Outlook - Advanced
Microsoft PowerPoint - Basic
Microsoft Word - Advanced

Number of years of experience

1

Personality requirements and skills

- Responsibility and reliability
- Ability to supervise, motivate and support people
- Detail oriented
- Strong focus on goals and efficiency
- Negotiating
- Team orientation and communication skills
- Time flexible

Advertiser

Brief description of the company

Tour4U is one of the leading established incoming travel agencies and DMCs in Slovakia with 19-years history featuring 25 staff. It provides standardized and tailor-made programs, conferences and other services for its clients using a portfolio of proven suppliers and extensive know-how of the market and industry. It also deals with public procurement and operates reservation systems. Apart from this, it operates Presporacik® sightseeing vehicles in Bratislava, speedboats on Danube, online accommodation reservation system and supports an operation of an information center in Vienna. Tour4u is keen in strengthening its brand and positions in a structured and efficient manner via its dedicated and passionate people.

Number of employees

10-19 employees
ID: 1973624  Dátum zverejnenia: 9.1.2015