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Operations Analyst – Technology Enablement
TMF Services Slovakia s. r. o.
Place of work
Dvořákovo nábrežie 4, Bratislava
Dvořákovo nábrežie 4, Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
We are looking for an ambitious and diligent Operations Analyst to join our highly-talented team. The Operations Analyst will be responsible for providing support to one of the strategic, high profile programs for 2017 and onwards, developing the processes and technology solutions to support a single view of our clients (SVoC). The programme will the development of the SVoC business case, optimise business processes, the technical solution and establish controls to ensure we are managing our data correctly and consistently. The successful candidate will work with an experienced team of change and project managers as part of the Group Operations team. The role will offer a unique opportunity to build analysis, technology delivery, process improvement, project management and change management skills. As you develop your core skills you will be able to take advantage of a range of opportunities to develop and grow your career within a global team. In additional to building a range of new skills this role will also offer the opportunity to gain international experience, working with different cultures from across the globe.
The main responsibility will be to support the senior implementation teams in the preparation and refinement of technology requirements, project management deliverables and process documents. Specific responsibilities include:
- Elicit and document business requirements
- Providing support during process design sessions with local subject matter experts and department heads
- Support process and technology rollouts
- Owning the creation of process maps, operating procedures, client request forms, and quality checklists using standard templates
- Coordinating the review and sign off of key business documents
- Completing data analysis to aide decision making, business cases and KPI reporting
- Supporting the implementation of new ways of working to drive efficiency and improve service quality
- Assisting the project managers in key planning and governance activities
- Managing their own workload across a number of projects, reporting to weekly project governance
The main responsibility will be to support the senior implementation teams in the preparation and refinement of technology requirements, project management deliverables and process documents. Specific responsibilities include:
- Elicit and document business requirements
- Providing support during process design sessions with local subject matter experts and department heads
- Support process and technology rollouts
- Owning the creation of process maps, operating procedures, client request forms, and quality checklists using standard templates
- Coordinating the review and sign off of key business documents
- Completing data analysis to aide decision making, business cases and KPI reporting
- Supporting the implementation of new ways of working to drive efficiency and improve service quality
- Assisting the project managers in key planning and governance activities
- Managing their own workload across a number of projects, reporting to weekly project governance
Employee perks, benefits
- flexible working hours
- fully reinbursed meal vouchers
- company events
- fully reinbursed meal vouchers
- company events
Information about the selection process
To apply for this position use this link to our career page:
http://careers.tmf-group.com/cw/en/job/493626/technology-enablement-analyst
http://careers.tmf-group.com/cw/en/job/493626/technology-enablement-analyst
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Advanced (C1)
Other knowledge
Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced
Microsoft Visio - Advanced
Microsoft Word - Advanced
Microsoft PowerPoint - Advanced
Microsoft Visio - Advanced
Microsoft Word - Advanced
Personality requirements and skills
- Exemplary academics with a Bachelor’s degree or higher
- Excellent written and spoken English
- Ambitious, self-motivated and a team player
- Ability to grasp new skills, concepts, ideas or tools quickly and efficiently
- Excellent proficiency in creating and editing content in Microsoft Office (Word, Visio, Excel, PowerPoint)
- Strong time management skills
- A track record of delivering to deadlines
- Exceptional attention to detail, with an appreciation of good formatting in the preparation of materials
- International sensitivity and willingness to travel (up to 30%)
- Experience in creating process documentation (preferred but not essential)
- Experience in a similar role (preferred but not essential)
- Excellent written and spoken English
- Ambitious, self-motivated and a team player
- Ability to grasp new skills, concepts, ideas or tools quickly and efficiently
- Excellent proficiency in creating and editing content in Microsoft Office (Word, Visio, Excel, PowerPoint)
- Strong time management skills
- A track record of delivering to deadlines
- Exceptional attention to detail, with an appreciation of good formatting in the preparation of materials
- International sensitivity and willingness to travel (up to 30%)
- Experience in creating process documentation (preferred but not essential)
- Experience in a similar role (preferred but not essential)
Advertiser
Brief description of the company
TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10 000 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.
Number of employees
50-99 employees
ID: 2899555
Dátum zverejnenia: 19.1.2017
2017-01-19
lokalita: Bratislava Pozícia: Business Analyst, Consultant, IT Consultant, Process Manager, Project Manager Spoločnosť: TMF Services Slovakia s. r. o.